Question Big black spot on my phone

Banapple0912

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I'm using a T-Mobile REVVL Plus and It has a few large cracks in the screen on the right side corners, and I suddenly developed a black spot on my phones screen randomly, I got this app called Dead Pixels Test and Fix for android, but when I let it run, it suddenly opens an ad and when I exit out the ad, the fix is stopped and I have to restart, it doesn't work well which I'm upset about because it just bothers me to have a black spot of dead pixels on my phone, I was told that I can go to a phone store near me but I don't want to because I never bought the phone, it was gifted to me by my father and I don't want him knowing... Any ideas on how I could fix it? Here's the phone by the way. 1718231447344.jpeg
 

B. Diddy

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Welcome to Android Central! That's a failing display (most likely due to trauma, as is obvious from the huge cracks). Make sure all of your important data is backed up or synced somewhere safe before the screen completely fails, and then bring it to a repair shop to replace the screen. Dead pixel apps will do nothing for this.
 
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smvim

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Your phone appears to have significant and actual physical damage, something that no app you download from the Play Store can fix. Software solutions can only do so much to alleviate hardware problems.

You stated you don't want to send the phone out to be repaired but you really don't have a lot of options for this. The display will not heal itself, it needs to be replaced.

Unfortunately smartphones are not by design manufactured for us to readily repair them. While there is a movement to change this, it's years down the road. So replacing something like a smartphone display requires an almost total tear-down. Depending on your skill level and how comfortable you are taking your phone apart it's quite a daunting project.
The iFixit web site has a display replacement guide for your model.
As you can see, it's not a simple task. You need all the proper tools and be comfortable disassembling/reassembling a device not intended to done by consumers in general. And if you've never done it, doing so on a primary, daily usage phone is not recommended. It's better done on a secondary spare phone as practice.
Anyway, if replacing the display isn't doable (it's not for most people), and you don't want to send the phone out to be repaired, your options are live with the screen as is and hope it doesn't get worse, buy a new Revvl Plus phone as an exact replacement so your Dad doesn't know, or have your current one repaired at a trusted service center and hope your Dad doesn't find out. (Or is it too much to expect that Dad's love for his daughter is more than a damaged phone?)

Do you keep your phone in a case? Or yes you do and this damage still occurred?
 
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Banapple0912

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Your phone appears to have significant and actual physical damage, something that no app you download from the Play Store can fix. Software solutions can only do so much to alleviate hardware problems.

You stated you don't want to send the phone out to be repaired but you really don't have a lot of options for this. The display will not heal itself, it needs to be replaced.

Unfortunately smartphones are not by design manufactured for us to readily repair them. While there is a movement to change this, it's years down the road. So replacing something like a smartphone display requires an almost total tear-down. Depending on your skill level and how comfortable you are taking your phone apart it's quite a daunting project.
The iFixit web site has a display replacement guide for your model.
As you can see, it's not a simple task. You need all the proper tools and be comfortable disassembling/reassembling a device not intended to done by consumers in general. And if you've never done it, doing so on a primary, daily usage phone is not recommended. It's better done on a secondary spare phone as practice.
Anyway, if replacing the display isn't doable (it's not for most people), and you don't want to send the phone out to be repaired, your options are live with the screen as is and hope it doesn't get worse, buy a new Revvl Plus phone as an exact replacement so your Dad doesn't know, or have your current one repaired at a trusted service center and hope your Dad doesn't find out. (Or is it too much to expect that Dad's love for his daughter is more than a damaged phone?)

Do you keep your phone in a case? Or yes you do and this damage still occurred?
I never had a phone case for it, and I'm also 14 and it's slowly getting worse, and I'm in school right now, any ideas on how to stop the infection? (By I'm in school right now, I'm not meaning I'm not in the school building.)
 

rvbfan

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If I just like, left it in my computer bag/pocket would that make more dead pixels to appear?
Can't say for sure. You could try but I wouldn't hold out too much hope.
You may have to just bite the bullet and let your parents know.
I went through this with my kids and replaced a couple of phones for them. Then they were told, break it again and you better start looking for a job.
 

Mooncatt

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Think of your screen like a piece of paper that's been partly ripped. There is nothing you can do to make the paper whole again, and any fiddling with it can easily cause the rip to grow.

I know you don't want your parents finding out, but they are going to find out sooner or later anyway. May as well eat the crow now while it's still young and tender than later when it's old and tough. In other words, you can either deal with it now or deal with it later when it's so bad that you can no longer retrieve your data because the entire display is dark and still having your parents find out (who may now be even more upset because of the data loss).
 

smvim

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I never had a phone case for it, and I'm also 14 and it's slowly getting worse, and I'm in school right now, any ideas on how to stop the infection? (By I'm in school right now, I'm not meaning I'm not in the school building.)
If I just like, left it in my computer bag/pocket would that make more dead pixels to appear?

The screen shot you posted indicates physical damage to the display. That's a hardware problem -- a proper case and a screen protector would protect your phone better. If it was a software problem that might be readily fixable by you, or one of your more tech savvy friends.. But with physical damage, that's more involved and with a smartphone usually requires replacing the damaged part/component.
Those scratches appear to be on the outer surface of your display, a screen protector would have prevented that. It's cheaper to just replace the protector than the display.
That black squiggly mark is harder to determine from just a pic. Offhand it appears to be more of an internal matter, physical damage to screen that have killed some pixels that make up the display itself.

This phone needs to checked out by a service center. That does sound dismissive and I realize being in high school you don't have a budgetary surplus available, but this very messy situation isn't going to fix itself. At some point you need to step up and have a talk with your father about your phone's current condition. Accidents happen, and smartphones are bright and shiny when we first get them but wear-and-tear is inevitable, especially with a high school student were it can be more extreme exposure.
Really, when this all gets resolved ask your father for a case and a protector. Some people don't like them as they do add some bulk and weight so it's a simple form or function choice on your part. Regarding your query on keeping your phone in a bag or pocket, yes that has direct affect on your phone's exterior. If you keep in a pants pocket, every time you sit down or get up adds an accumulated amount of stress to the display and force flexes the body of the phone. When in a bag that all depends on how you carry and use the bag. The whole time your phone is jostling about loose inside the bag, or if you have it stuffed with a lot of other items it there's a lot of added friction.
Good luck with all of this drama.
 

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