Black Screen

[deke40]

My wife's SM-G900A screen turns black and usually I just squeeze around on
the right side of the phone and it comes back. The screen use to turn a dull
yellowish color then it started turning black.

You can press the home button and the two icons light up on either side of it.

I have tried several of the fixes to no avail.

Most people didn't just press around on the frame and get it to light up like I did.

Posted via the Android Central App

 

[systemofadown1]

It's still under warranty with Samsung so I definitely give them a call, but the first thing I do is take it by the carrier and have them have a look at it.
sometimes being issued a refurbished phone as a replacement sucks but in this case I think I'll take one

 

[deke40]

August would be 1 year. What is the warranty period?

I had ask the person at Besy Buy and they said they would probably replace it with a refurbished one. We decide to ride it out but it has got worse.

Posted via the Android Central App

 

[systemofadown1]

1 year in the USA so you're good

 

[deke40]

The phone got so bad we finally took it in to the Houston service center (71 miles).

Took 3 hours and they replaced the screen under warranty. Said it was probably the clip connector from the
LCD to the CPU.

They got the Zagg protector back on with a slight blemish on the right side.

One service center in the whole Houston area seems rather pathetic.

Posted via the Android Central App