Black screen

[deso89]

I have a blue notification light flashing so I know its still powered on but the phone will not respond to any button presses.

I've tried resetting it using the power/home/vol up combination but still no response from the phone.

Any ideas?
(befor the accident i have liquids seen on screen)

 

[jcp007]

I have a blue notification light flashing so I know its still powered on but the phone will not respond to any button presses.

I've tried resetting it using the power/home/vol up combination but still no response from the phone.

Any ideas?
(befor the accident i have liquids seen on screen)

Welcome to the AC Forums.

Try volume down +home button + power to reboot.

Posted via My Samsung Galaxy S6 Handheld Device

 

[deso89]

i tried, its not works

 

[jcp007]

i tried, its not works

If you can't reboot or clear the cache partition, I would return and exchange it.

Posted via My Samsung Galaxy S6 Handheld Device

 

[atkjhi]

Happened to me this morning as well. Press power+home+volume DOWN and you can reboot. A different menu comes up not the service menu when you press the key combination with volume up. I just stumbled on it by chance trying everything when I couldn't get my phone on this morning.

 

[deso89]

hm :/ its not working . only black scrren and nothing menu

 

[jcp007]

hm :/ its not working . only black scrren and nothing menu

If none of the above works, I would return it.

Posted via My Samsung Galaxy S6 Handheld Device