Blank screen Gear S3 Classic

CKwik240

Well-known member
Sep 19, 2011
738
2
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About a month ago, my screen would stop working. It was still connected and button presses would still cause haptic feedback, so the watch was responsive. Rebooting would fix it for a day. After a week of this, I performed a factory reset. That fixed the problem for about a month. Earlier this week, it started doing it again, though the two times it occurred, were two days apart, where before it happened every day near the same time. Put in a call to Samsung and since I had already tried resetting it, they are having me send it in for repairs. So basically no known quick fix that Samsung could recommend. Just posting this as an FYI in case anyone else runs into the same problem. I also am not sure when I upgraded to Tizen 3 so I'm not sure if it's related to that. It worked flawlessly before the issue started to occur.
 
Got my watch back today. Looks brand new. I had gotten email updates with the status and the repair was quite fast. Since it was an intermittent problem, I called in to make sure they actually find the problem. They said it was the screen so they replaced it along with the bezel. When I received it the paperwork indicated the battery was also replaced. I really can't complain provided the problem doesn't return.
 
Venting. It's been about a week since I got my watch back. Got the dreaded battery drain issue. Tried multiple resets with no improvements. Also getting occasional overheating problems while charging so it stops charging. The always on face hasn't been working consistently as I'll notice the screen is completely off some of the time. And according to the heartrate monitor I should be dead...guess I'm calling them on Monday...
 
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