Bluetooth Issues with AirTurn Foot Pedal and Lollipop 5.0.2 and Samsung (Note Pro 12.2)

[SAXNE1]

I just spent a couple of frustrating days between Google, Samsung and AirTurn.
First off nice of AirTurn to post on their Support Page a warning to not upgrade. They have a mailing list from our warranties and are quick to notify us sales and new products but not this warning.
After upgrading to 5.0.2 by BT105 foot pedal is now a 100 dollar brick.
I opened a case with Samsung (Google says this is a Samsung problem in that it is up to the manufactures to insure compatibility???) and they (Samsun) did call me back and walked me through a process where I can now Pair and Connect the BT105 but apparently due to missing HID (human Interface Device) the BT105 still fails to work (WOWthey know what the issue is - now what).
They did tell me that this fixed the problem with Logitec Blue Tooth Devices. (Boot in safe mode and pair and connect the device there. Once this is done reboot in normal mode and Viola it should work, well not for the BT105). Safe mode is achieved by turning the 12.2 on while holding the DOWN VOLUME.
I just got word from FlipPage (Makers of Cicada) that their device works with 5.0.2 and Lollipop. Can anyone confirm this?
I reccomend you calling Samsung support and opening a case and reporting it (and following up). The more of us that complain will insure it is a known problem being addressed??
Second please call AirTurn and thank them for not notifying the community as soon as they knew this was a problem. It was disgraceful that they did not repair this. Also apparently their approach to fixing this is waiting for Samsung/Google to take care of the issue. I am sure oncewe tell them it is fixed they would be glad to har that.
I am hopeful a fix will be in place. In the meantime I am grateful I have a back up device (a Note Pro 10.1).
Good Luck

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[SAXNE1]

When I said Flippage I should have said PageFlip.
Question still remains if their product the Cicada works with the Samsung 12.2 and Android 5.0.2?
Thanks,

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[bibeltreu]

Pageflip Cicada also quit working after the update to Lollipop 5.0.2!
I called Samsung and emailed the PageFlip support person.
Was glad to hear about the An2An which I'm now using with my Samsung S3 as an intermittent solution to still use the Galaxy note pro with my Cicada Bluetooth pedal. Works flawlessly!

 

[SAXNE1]

What is a AN2AN??
Thanks,

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[SAXNE1]

OK figured out what he AN2AN is (read the other post - THANKYOU).
Am I reading this right.
You are using the AN2AN app to connect your page turning device to a different phone (or tablet) and having that device relay the instructions to your NotePro12.2? Is that how that app works? Or can you use it to recognise the Page Turning device directly on the NotePro 12.2?

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[bibeltreu]

Yes, my S3 phone gets the signal from my PageFlip Cicada bluetooth pedal and sends it to the Note Pro 12.2. Works great! Used it at church today without any problem. No delay whatsoever. This An2An is a lifesaver for me. You have to download An2An Remote (free) to both devices and add the An2An Keyboard ($1.49) to the phone. Took me a few minutes to exactly configure it, but now it's a piece of cake. I just didn't want to go through the whole rooting/flashing business.

 

[SAXNE1]

That is a real option thanks.
My phone is a S5 and it is runnning Lollipop so not sure that device will help me.
Ihave a NotePro 10.1 and it is still at V4. So will use that for a while first.
I have a gig on August 8 and hope they (Samsung) gets thier "stuff" together by then?
Thanks,
Matt

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[SAXNE1]

Folks,
Time to get real people!
I just got off the phone with Samsung. I also spoke with AirTurn who posted on their website and got us all excited that this would be fixed today.
Guess what...
Surprise Surprise these folks are wrong (again)
The folks at Samsung just told me they are working on the patch but the is no timeline to release.
The folks at AirTurn had no idea until I got off the phone with them that it had not been released.
I am expecting my device to be received tomorrow from Samsung. I convinced them this was a manufactures defect and they could: 1) Give me my money back, 2) Exchange it for a new one in the box (still running 4.x), or 3) take this back and re-image it. They chose option 3 and I sent it on Tuesday last week and have a tracking number from UPS that is promising delivery tomorrow (one week - not bad).
I will let ya folks know if they actually did what they promised but at this point this might be the way to go.
The more folks that do this, and the cost that Samsung has to pay increases, may get this patch applied faster (then again we want the patch applied correctly as well .
As long as I am ranting, I will not recommend an AirTurn foot pedal (that is the device I need to get working) to anyone else as well. They knew this problem existed and did not push a notification to the folks registered on warranty or to their general distribution list. Instead they took a passive approach and let us know this was the problem when we went to their webpage (both unacceptable approaches) when it was too late!!!!! Also they are the ones that announced that Samsung was going to apply a patch and had no idea it was not being applied until I called them. (Not sure PageFlip (PageFlip Automatic Page Turner) is any better but it can not be worse).
In the meantime I am interested if/when the patch is applied and if it works with the AirTurn so if anyone tries it please post the results.
And call Samsung and demand a replacement:
Contact Samsung Support
1-800-726-7864
1-800-726-7864

Thanks and good luck!!!!!

PS
I have had a Samsung Keyboard since I got my device at the beginning of this year and I really like it. It has help up well. (This being the only Bluetooth Keyboard I have nothing to compare it to). It also makes a nice case.
As long as I am getting positive check out the MOSHI screen protector for the 12.2. It is anti glare and truly can be removed and mounted as many times as you like!

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