Bought unlocked (T-Mobile) version, no LTE on AT&T

mehbehdeh

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Jan 31, 2014
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I just got an unlocked version of the Moto X through the sale earlier this week and when I put my sim card in, I only register HSPA.

The card was just in my iPhone 5 and got LTE no problem.

I called AT&T, two reps made me turn the phone on and off about a dozen times, checked SIM and IMEI numbers, etc., it still doesn't work.

Anyone have any advice?

[UPDATE: Just checked on another forum, found the fix: Settings->Wireless& Networks>More->Mobile Networks>Network Mode: AUTOMATIC-- nothing was checked on mine previously. All good.]
 
Last edited:
I just got an unlocked version of the Moto X through the sale earlier this week and when I put my sim card in, I only register HSPA.

The card was just in my iPhone 5 and got LTE no problem.

I called AT&T, two reps made me turn the phone on and off about a dozen times, checked SIM and IMEI numbers, etc., it still doesn't work.

Anyone have any advice?

[UPDATE: Just checked on another forum, found the fix: Settings->Wireless& Networks>More->Mobile Networks>Network Mode: AUTOMATIC-- nothing was checked on mine previously. All good.]

Cool. Glad you got it fixed :)
Welcome to Android Central btw
 

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