Hello and apologies for my first post being an appeal for help...
My phone crashed yesterday when I was using WhatsApp and went into the boot loop which I have subsequently read a lot about. It's completely stock as I've not added anything other than apps available on Play.
After reading around the subject I was able to get into download mode and also recovery mode. However on one visit into recovery mode I got the image of the dead android with the red triangle. Since then it refuses to switch on (no matter what order I press the buttons in) or obviously charge (although it is warm/hot to the touch).
Can anyone suggest a way to fix this? I was going to install cyanogen mod when it was in download mode but I hadn't actually started to do this. The phone is over two years old and I can afford to replace it, but there are some photos and videos of my son that I would like to get out if at all possible.
Thanks,
Pete
My phone crashed yesterday when I was using WhatsApp and went into the boot loop which I have subsequently read a lot about. It's completely stock as I've not added anything other than apps available on Play.
After reading around the subject I was able to get into download mode and also recovery mode. However on one visit into recovery mode I got the image of the dead android with the red triangle. Since then it refuses to switch on (no matter what order I press the buttons in) or obviously charge (although it is warm/hot to the touch).
Can anyone suggest a way to fix this? I was going to install cyanogen mod when it was in download mode but I hadn't actually started to do this. The phone is over two years old and I can afford to replace it, but there are some photos and videos of my son that I would like to get out if at all possible.
Thanks,
Pete
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