I was attempting to pull my battery but I accidentally grabbed the tab to the micro SD card instead, so when I yanked what I thought was the battery, I ended up breaking the card right where it goes into the phone, making it impossible to pull out. Of course, the slot isn't spring loaded and nobody at the VZW store had any ideas for me (great cust svc). I think my only option is to get a hex screwdriver and tear it apart, but I'll try any suggestions you may have!