Hello all, first time poster here.
I've only just recently started reading these forums and other Android-related resources after I got my HTC Evo 4G this past Wednesday. The Sprint store called me saying that they received a shipment and that it was first come first serve. I had about an hour and a half left at work. I quickly rushed out to get it and two hours after the initial phone call I was able to snag the very last unit!
Well anyways, after playing with it for a day and a half (including the camera), this morning I discovered that my Barcode scanner app wasn't working. It would start then hang and have an error saying it wasn't functioning properly and I had the option to force quit. I also heard this clicking sound coming from the phone. I googled my problem and found out the clicking noise was the camera constantly moving back and forth, presumably in an attempt to get it focused and working.
I tried googling about camera issues and found that it may be app related so I downloaded and installed App Task Killer, ran it, and voila! The camera, camcorder, and barcode scanner app were working normally. I scanned a couple QSR's online to get some other cool apps and then just went on with my day.
A couple hours later I wanted to take a picture of something and found that the camera again was not working. I tried ATK, but this time it would not fix the problem. I took the phone to a Sprint store and they spent an hour trying to fix it at their center, which included a physical camera replacement (swapped it with the store manager's camera temporarily) and a hard factory reset (lost all apps and contacts). The camera still would not work.
Fortunately, a lot of my contacts are stored online and can be sync'd and better yet the manager said they're expecting a shipment next week and I'll be able to swap for a new unit (as expected per their policy).
I'm very happy with the phone and Android (my previous phone was the Palm Pre) and besides this little mishap I'm glad I made the switch to Android.
Just thought I'd share the experience with everybody since through my google searches for the issue, I could not find very many answers. This tells me that the issue is not widespread and is probably isolated (but why me
).
Thanks for reading.
I've only just recently started reading these forums and other Android-related resources after I got my HTC Evo 4G this past Wednesday. The Sprint store called me saying that they received a shipment and that it was first come first serve. I had about an hour and a half left at work. I quickly rushed out to get it and two hours after the initial phone call I was able to snag the very last unit!
Well anyways, after playing with it for a day and a half (including the camera), this morning I discovered that my Barcode scanner app wasn't working. It would start then hang and have an error saying it wasn't functioning properly and I had the option to force quit. I also heard this clicking sound coming from the phone. I googled my problem and found out the clicking noise was the camera constantly moving back and forth, presumably in an attempt to get it focused and working.
I tried googling about camera issues and found that it may be app related so I downloaded and installed App Task Killer, ran it, and voila! The camera, camcorder, and barcode scanner app were working normally. I scanned a couple QSR's online to get some other cool apps and then just went on with my day.
A couple hours later I wanted to take a picture of something and found that the camera again was not working. I tried ATK, but this time it would not fix the problem. I took the phone to a Sprint store and they spent an hour trying to fix it at their center, which included a physical camera replacement (swapped it with the store manager's camera temporarily) and a hard factory reset (lost all apps and contacts). The camera still would not work.
Fortunately, a lot of my contacts are stored online and can be sync'd and better yet the manager said they're expecting a shipment next week and I'll be able to swap for a new unit (as expected per their policy).
I'm very happy with the phone and Android (my previous phone was the Palm Pre) and besides this little mishap I'm glad I made the switch to Android.
Just thought I'd share the experience with everybody since through my google searches for the issue, I could not find very many answers. This tells me that the issue is not widespread and is probably isolated (but why me
).Thanks for reading.
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