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Broken stand

John Ball1

New member
Apr 7, 2014
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Sometime in the last few days I cracked the stand on my view. OK, I admit it, I fell asleep with it in my lap and in slipped off onto the floor!,
Is there a Web site where I can buy a new one?
 

mhinc

New member
Dec 27, 2012
2,051
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Sometime in the last few days I cracked the stand on my view. OK, I admit it, I fell asleep with it in my lap and in slipped off onto the floor!,
Is there a Web site where I can buy a new one?

Hey John,

I would contact Samsung directly, I am sure you can get one, 1-800-SAMSUNG
 

kalinskym

New member
Jan 2, 2014
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Hi John.

Could you provide photos of the crack stand. I'm sure Samsung would cover it, if the employee remember the device. I have seen users remove the stand completely, it's possible. It can be reattached with ease.
 

John Ball1

New member
Apr 7, 2014
103
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Hi John.

Could you provide photos of the crack stand. I'm sure Samsung would cover it, if the employee remember the device. I have seen users remove the stand completely, it's possible. It can be reattached with ease.

I'm retired and have to be careful where I spend my money. In addition I still have my Galaxy Note Pro 12.2 to use if needed.

I did get ahold of Samsung customer service. After being transferred 4 times (and being informed that Samsung considers the View a laptop not a tablet) I was on hold for 35 minutes and then got cut off. Also during the time I was transferred several times I was told the part I wanted was an accessorie and then I was told it was a part.
 

john905r

New member
Sep 18, 2012
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Hi john, i have the galaxy view and i took off the stand months ago. Since i no longer use the stand i would be happy to give it to you. Let me know if you would want it.
 

John Ball1

New member
Apr 7, 2014
103
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Thanks for the offer but I've already gotten one from Samsung's parts supplier. BTW one thing I discovered while be transferred from one place to another, samsung considers the View to be a laptop.
 

gn10one

New member
Jul 3, 2013
3
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Hi John.

Could you provide photos of the crack stand. I'm sure Samsung would cover it, if the employee remember the device. I have seen users remove the stand completely, it's possible. It can be reattached with ease.

What are the steps to safely remove and re-attach the stand, please?