Buying online from Verizon

bcd1

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Jan 14, 2010
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I have a couple questions about getting a Droid online from verizon versus in the store.

If I get it online and it has any problems, can I return it to a store or do I have to mail it to them?

Is there any benefits (other than the instant rebate) to buying online?

If I buy online, can I still use my current phone until it arrives?

Is there anything else (pros or cons) to buying online versus in the store?

Thanks!
 
R

Roy Aguilera

I have a couple questions about getting a Droid online from verizon versus in the store.

If I get it online and it has any problems, can I return it to a store or do I have to mail it to them? Yes.

Is there any benefits (other than the instant rebate) to buying online? Nope

If I buy online, can I still use my current phone until it arrives? Yes

Is there anything else (pros or cons) to buying online versus in the store? Better pricing is about it.

Thanks!

No problem.
 

mcgeorge36

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Dec 8, 2009
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I bought mine on line from verizon. Yes, if you have any issues at all, you can return it to an actual verizon store. You do get free overnight shipping, and it doesn't take long at all to get there. You would still use your old phone until you actually received and activated your new phone. Overall, I had a really easy and good experience buying mine online through the website.
 

CPatt44

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Jan 26, 2010
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You won't get the same customer service if you buy online vs in a store. Also remember most employees work on commission and will not help you to the full potential if you get the phone online. They get nothing for customer service issues.

How do I know this. I have a friend that works for VZW and this is what she tells me.
 
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Cory Streater

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Sep 21, 2009
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My local Verizon store has always provided outstanding service, whether I bought my phone online, or in person.

On a side note, my friend just bought his Droid from Amazon Wireless for $99, with a new contract, so there's another option for people.
 

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