Call Quality after Advanced Calling software update

[gemery#CB]

Having recently added HD calling to my phone, have noticed that calls that are not of the VoLTE variety are worse than before. The quality of the call that I am hearing seems to be tinny, and have a digital static sound, like a bad monitor speaker sound. I have a partner that has the same model phone and she agrees that the non HD calls sound this way as well.

The HD calls are fantastic. Those are a great improvement, the video calling feature is nice as well.

Just the normal calls are experiencing this degrade in sound quality..

How about you?

Gil Emery

 

[perkdog65]

I have noticed no degradation in call quality after update myself.

 

[Tom Furlan]

I'm not having QUALITY issues, but the volume through the earpiece has gotten quieter again..this seems to vary up or down when updates occur. Having a hard time hearing some people now.

 

[perkdog65]

I'm not having QUALITY issues, but the volume through the earpiece has gotten quieter again..this seems to vary up or down when updates occur. Having a hard time hearing some people now.

I think this is to do with the android safety police, it must reset the warning about listening to audio too loud. Mine does it too and I have to go and listen to a music app with my BT earpiece and turn up the volume until I see the warning about listening to music to loud and accept it, after that my call volume goes back to normal through my BT.

 

[Tom Furlan]

FYI, I turned off the VOLTE option on my phone, and earpiece volume returned to acceptable. Guess I don't really need it until more people / carriers get it all together on the voice over LTE. No one in my contacts list has it.

I wonder if this is a phone-specific issue as other people haven't posted about this problem. I also noticed varying reviews of the earpiece output on the new Turbo.

 

[Picard88]

No change in call quality for me either. I would love to test the Advance Calling. Hoping to some day.

 

[Roboticsurveyor01]

How do you turn it off?

Posted via Android Central App

 

[perkdog65]

How do you turn it off?

Posted via Android Central App

If you mean VoLTE calling then under settings->Data usage click the More... setting then Mobile networks and at the bottom you will see the VoLTE enable HD voice and video call where you can turn it off and on.