Calling out with my hands free. Why do I keep getting a failure to connect?


New member
Jul 19, 2015
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Calling out with my hands free. Keep getting a failure to connect.

I have a Samsung galaxy note 3. my phone connects and I can receive calls I just can't make calls using hands free on my 2015 hyundai Sante fe. After the 2nd to the last update my phone worked fine after that update I can't use it anymore. Any help would be greatly appreciated as I use my hands free all the time. I will say this if I choose a contract and dial from the phone and it will work through hands free I can't use the call home and have it call for me. I get a failure connect message.