Camera app not working

[Lorrie Whalen]

I've had my Samsung Galaxy S lll for 5 months and never had any problems with the pre-installed camera app until now. When I try to take a picture it gives me an error message. I've rebooted, taken the battery out, cleaned the cache. I tried to install another phone app but got the same message

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[B. Diddy]

Welcome to Android Central! What error message does it give you?

When you say you cleaned the cache, do you mean the Camera app's cache in System Settings/Apps/All? If you have the option to Clear Data for the Camera app, try that as well.

If you haven't tried cleaning the system cache partition, give it a try using these instructions: http://forums.androidcentral.com/sa...ing-into-recovery-mode-galaxy-s2-s3-tab2.html. Make sure you choose "Wipe cache partition," not "Erase data." You will not lose any important data with a cache partition wipe.

If none of that works, you might want to consider a factory data reset. Good luck, and let us know if anything works!