Camera fails to start

[ulnek]

hi. i just got my pixel 2 xl and twice now i've encountered a problem where i launch the camera app but the screen is black. later it would tell me the driver failed to load. is this a common problem?

 

[N4Newbie]

Where did you purchase your Pixel 2 XL?

And, when?

 

[ulnek]

Where did you purchase your Pixel 2 XL?

And, when?

i got it from a private seller on ebay just a week ago. it seems to happen after an app asks for permission. it fixes when i restart the phone so that's good at least.

 

[N4Newbie]

I've never heard of this one before. Makes me wonder if there is some OS corruption going on, or a rogue app which is screwing things up.

If it were me (and, it helps that I know how to do this), I would consider reinstalling the OS entirely: https://developers.google.com/android/images

 

[randyjaco]

hi. i just got my pixel 2 xl and twice now i've encountered a problem where i launch the camera app but the screen is black. later it would tell me the driver failed to load. is this a common problem?

i have the same problem on my 2xl. how did you fix yours?