Camera Scanning not working UIltra

[Notetastic]

I can't seem to scan a piece of paper in the stock camera app like I could before? With the UItra because it's terrible macro shot capabilities? You have this issue?

 

[mustang7757]

You have to stand few inches away from the subject , it doesn't have a dedicated marco mode

 

[TMavC5]

I can't seem to scan a piece of paper in the stock camera app like I could before? With the UItra because it's terrible macro shot capabilities? You have this issue?

I don't have any issues with document scanning.

 

[Mike Dee]

I can't seem to scan a piece of paper in the stock camera app like I could before? With the UItra because it's terrible macro shot capabilities? You have this issue?

Use a scanning app like Google's Photoscan. Works much better than just taking a photo. Works great for documents and photos.

 

[Notetastic]

Hmm interesting? I hold it back far even and the scan doesn't appear on stock camera. My Note 9 could do this even.. Maybe my model? Also I don't want to have to download another app for this thanks for recommendation though.

 

[Mike Dee]

Hmm interesting? I hold it back far even and the scan doesn't appear on stock camera. My Note 9 could do this even.. Maybe my model? Also I don't want to have to download another app for this thanks for recommendation though.

Does your Note 9 actually scan or does it just take a picture?

 

[Mike Dee]

Hmm interesting? I hold it back far even and the scan doesn't appear on stock camera. My Note 9 could do this even.. Maybe my model? Also I don't want to have to download another app for this thanks for recommendation though.

Here's how to activate it.
Camera Settings: Scene Optimzer Toggle On
Then in the camera screen toggle the optimizer blue

 

[Mike Dee]

Hmm interesting? I hold it back far even and the scan doesn't appear on stock camera. My Note 9 could do this even.. Maybe my model? Also I don't want to have to download another app for this thanks for recommendation though.

Second attachment for Step 2 to toggle optimizer on. Then snap photo over a document and scan dialogue should pop up.

 

[Notetastic]

Thanks for the info Mike I do have it on already. The yellow box that used to say scan that was on my Note 10 plus and Note 9 is the thing not appearing. I assume it is to do with the big sensor and close up photos not appearing as in focus all the way around. Unless someone found a work around?

 

[Mike Dee]

Thanks for the info Mike I do have it on already. The yellow box that used to say scan that was on my Note 10 plus and Note 9 is the thing not appearing. I assume it is to do with the big sensor and close up photos not appearing as in focus all the way around. Unless someone found a work around?

Mine is working

 

[Mike Dee]

Thanks for the info Mike I do have it on already. The yellow box that used to say scan that was on my Note 10 plus and Note 9 is the thing not appearing. I assume it is to do with the big sensor and close up photos not appearing as in focus all the way around. Unless someone found a work around?

I get it to appear after snapping shot or holding it over what I'm trying to scan and moving it up and down if it's not at the right height

 

[Mike Dee]

Thanks for the info Mike I do have it on already. The yellow box that used to say scan that was on my Note 10 plus and Note 9 is the thing not appearing. I assume it is to do with the big sensor and close up photos not appearing as in focus all the way around. Unless someone found a work around?

Here's a photo of my phone since a screenshot wouldn't capture it

 

[Notetastic]

Hmm that is odd Ive done that still nothing i hold it up to even 2 ft away and as close as a 6ft and nothing. I also cleared camera settings, deleted cache and data from the app. Also made sure the scan toggle under scene optimizer was on. Im very Android phone savy and this is still throwing me for a loop. When i first got the phone it wouldn't load the camera app when pressed and i had to turn it off to get something other than a black screen?

Only thing I haven't tried i believe is a factory reset and those are the worst especially having 300gbs worth of stuff on my phone. lol

 

[evohicks]

Mine will scan from the TV!
I was surprised when I put up a photo on the TV and the Note 20 gave me the option to scan, works well on my phone.

 

[kixfan]

Thanks for the info Mike I do have it on already. The yellow box that used to say scan that was on my Note 10 plus and Note 9 is the thing not appearing. I assume it is to do with the big sensor and close up photos not appearing as in focus all the way around. Unless someone found a work around?

Mine seems to only pop up when it wants to. I can try to scan several similar objects and it will show up on some but not others. Doesn't seem to be any rhyme or reason to the ones it works on. I've been trying to figure it out.

 

[debdroid1a]

Mine works even when I don't want it to (I just ignore it).

What provider do you have?
Locked or unlocked? Did you get and do any updates?

I'm on tmobile, USA, locked and September 1 patch.