Can I get some help with a few issues I am having with my LG Optimus F3?

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Issue with an lg optimus f3

So I'm kind of at my wits end, and then some. Just this morning I woke up to head to work and found that my phone was not working. I had no signs indicating any problems were sneaking up on me (though my memory on my phone is low, and I had yet to set up the micro sd card that i had purchased).

My phone's symptoms come down to where i have no screen, my home button flashes red/green, then the two buttons to the left and right light up, and then nothing. I can hear the phone turning on - that is, i hear the jingle that normally accompanies the phone turning on, if i wait a few seconds i can even hear the sound of my lock screen (the sound when i draw the pattern to unlock it). heck, i can even hear what sounds like the audio notification of certain apps needing a notification and/or voice mail. I can feel the warmth from the phone/battery that normally occurs when it is on. I even, in the process of trying to resolve the issue, accidentally dialed 911 (there's an icon on my lock screen). But I can't see a thing. The operator could hear me just fine as well. Still nothing.

So I've looked around and tried different steps.

1. As a relative suggested I took out the battery, sim card and micro sd card and waited a good 20 minutes - then put them back in. Nothing.

2. I left it home and had it charging for a good 6+ hours, and still nothing. When I initially plugged it in the home light was red, i got home later and it was green. Again, nothing.

3. I swapped batteries with my roommate (he has the same exact brand/model), and nothing different.

4. I tried accessing it through remote access apps and a usb cord to see if i could find out what was going on, nothing.

5. I have dropped it in the past, but the last time was around october of last year and there wasnt any indication of problems. The phone itself looks normal - no damage.

6. I thought maybe if it was that the battery had been killed, it may actually be the charge cable as i have had some problems in the past with charging (though a few months ago). I am waiting to see if there's any change as i plugged it in again but i dont see any difference so far. Still having the same problem.

The only option I have left is to factory reset/hard reset by holding (i believe) power, home, and volume up but i would rather not do that because while i had a chance to back up my family photos and apps, i had yet to update my contacts.

Any other suggestions? Did I forget to try anything?

Appreciate any suggestions.
 
Re: Issue with an lg optimus f3

Welcome to Android Central! It sounds like the screen has failed, while the rest of the phone is working normally. You'll need to bring it to a repair shop for a screen replacement.
 

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