Can I get some help with my Samsung S3 black screen?

A

AC Question

Samsung S3 - Black Screen, but phone boots up and does display recovery screen

I dropped my phone on a tile floor when going to charge it. When I picked it up, the screen displayed fine and I plugged it in. After returning an hour later, the screen was black and would not display anything on the phone. I tried removing the battery and restarting the phone. It boots up just fine (audio works, lights on top left and bottom buttons work, phone vibrates), but the screen is completely black.

I was able to get it to the recovery screen a couple times while the phone was plugged into my portable charger, and the recovery screen displays perfectly. When I proceed to reset it, however, it would stay on the "downloading" screen for a long time (10-15 minutes) with no progress. I haven't been able to get it to recovery mode again (though I may just be doing it wrong).

Any help you can provide?
 

Rukbat

Retired Moderator
Feb 12, 2012
44,528
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Re: Samsung S3 - Black Screen, but phone boots up and does display recovery screen

I think not. It would have to go on a bench to make sure, but it sounds as if something on the motherboard went when you dropped it. (Most likely, the board cracked.) The "repair" is to replace the motherboard (and I don't suggest that you do it yourself).
 

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