Can I get some help with Tab S Lollipop 5.02 problems?

[pjtwyman]

Tab S Lollipop 5.02 problems.

I have a Tab S 10.5 4G. Recently I upgraded to Lollipop 5.02 (from 4.4.2) and have now a number of problems - battery drain, lag in exiting apps and in particular overheating of the device. The battery temperature registers in the 39-44 Celsius range.

I know this is old hat to you - the web is full of people complaining about Lollipop and overheating - but I would have thought that by now there would be some standard approach to the problem. Today I chatted with Samsung Australia who admitted nothing and suggested I send it to the service centre there. I am in Cambodia so this is impractical and expensive. I did a factory reset but the problems are still there.
Overheating, battery drain are the main culprits.

Finally I do not play games and very seldom watch videoes (and never full length movies). So its not overwork that is troubling the device.

Can anyone advise me on this matter?
Thanks.

 

[itguyjax8430]

Re: Tab S Lollipop 5.02 problems.

I have a Tab S 10.5 4G. Recently I upgraded to Lollipop 5.02 (from 4.4.2) and have now a number of problems - battery drain, lag in exiting apps and in particular overheating of the device. The battery temperature registers in the 39-44 Celsius range.

I know this is old hat to you - the web is full of people complaining about Lollipop and overheating - but I would have thought that by now there would be some standard approach to the problem. Today I chatted with Samsung Australia who admitted nothing and suggested I send it to the service centre there. I am in Cambodia so this is impractical and expensive. I did a factory reset but the problems are still there.
Overheating, battery drain are the main culprits.

Finally I do not play games and very seldom watch videoes (and never full length movies). So its not overwork that is troubling the device.

Can anyone advise me on this matter?
Thanks.

Welcome to Android Central!

Most of the time a factory reset fixes the problem. The only other suggestions I can suggest is try downloading a fresh copy of the OS and see if that fixes any bugs in yours. Check out the guide before, it will completely wipe the device and download a fresh copy of the OS from Samsung and install it.

http://forums.androidcentral.com/am...amsung-emergency-recovering-samsung-kies.html

 

[pjtwyman]

Re: Tab S Lollipop 5.02 problems.

Thanks I do appreciate your advice. However this looks like major surgery ( I looked at the link you supplied). Are there any less drastic measures I could take? I am travelling, no laptop and I am wary of the public PCS that are available.

Thanks

Posted via the Android Central App

 

[itguyjax8430]

Re: Tab S Lollipop 5.02 problems.

Thanks I do appreciate your advice. However this looks like major surgery ( I looked at the link you supplied). Are there any less drastic measures I could take? I am travelling, no laptop and I am wary of the public PCS that are available.

Thanks

Posted via the Android Central App

Really the only way you are going to recover the tablet is by using a computer.

 

[pjtwyman]

Re: Tab S Lollipop 5.02 problems.

Thanks. I will have to consider doing as you suggest without backing up to a computer. Instead just reinstalling my apps from Play Store.

Thanks again.

Posted via the Android Central App

 

[pjtwyman]

Re: Tab S Lollipop 5.02 problems.

I have a Tab S 10.5 4G. Recently I upgraded to Lollipop 5.02 (from 4.4.2) and have now a number of problems - battery drain, lag in exiting apps and in particular overheating of the device. The battery temperature registers in the 39-44 Celsius range.

I know this is old hat to you - the web is full of people complaining about Lollipop and overheating - but I would have thought that by now there would be some standard approach to the problem. Today I chatted with Samsung Australia who admitted nothing and suggested I send it to the service centre there. I am in Cambodia so this is impractical and expensive. I did a factory reset but the problems are still there.
Overheating, battery drain are the main culprits.

Finally I do not play games and very seldom watch videoes (and never full length movies). So its not overwork that is troubling the device.

Can anyone advise me on this matter?
Thanks.

All the above problems are still there despite a third factory reset. I have not tried the installation of a fresh copy of 5.02 as I have no laptop and am frankly not too confident about my ability to handle the process.

However the problems persist and 2 additions - the finger scanner is troublesome and my App Lock (from Domobile) was blocking several apps that had not been set to be locked. I have since uninstalled App Lock.

I would appreciate any suggestions that could help. At times I feel I am working for Samsung and Google finding what is wrong with the device and updates.

Posted via the Android Central App