Can I recover my Lenovo A936
Hi,
I am looking for some help with a problem I am experiencing with a recently purchased Lenovo A936, (Golden Warrior). I hope this is the right place to post.
I bought this smart phone from China and have been SO impressed with its performance, it is fast and has a great camera. However, I kept getting unwanted programs popping up so I installed AVG antivirus. It initially identified some 8 threats about 3 of these threats were apps that were installed by the vendor and were not able to be uninstalled, It was possible to remove the remaining threats apart from one which it stated “1 setting is not secure, the device is running in high privilege mode, it has been rooted”
I think Lenovo are responsible manufacturers so I guess the retailer has put some nasty stuff on this phone, I have been able to use the phone for a few months by regularly deleting unwanted programs flagged up by AVG but it has got progressively worse to the point when there are now 10 threats that cannot be removed and there are some pop ups that seem to have hijacked the AVG as they come up on top when I open AVG making it impossible for me to access AVG. I usually switch off at this point!
Sorry about the rather lengthy description above but my question is can I recover this phone? Is it possible to wipe everything off, (rather like formatting a computer hard drive), and reinstall the proper android operating system – is the proper operating system available as a down load? If it is possible to down load, how would this be done, get it on a computer and then connect the phone to the computer? If this is done, can I be sure that al the functions will work – for example does it need drivers for the camera etc. I dont really want to reduce this phone to an expensive paper weight but it looks like I have little to loose now as it is not usable apart from the camera.
I would be eternally grateful if someone could offer some advice, (suitable for a not-too-techy).
Thanks in anticipation,
john.
Hi,
I am looking for some help with a problem I am experiencing with a recently purchased Lenovo A936, (Golden Warrior). I hope this is the right place to post.
I bought this smart phone from China and have been SO impressed with its performance, it is fast and has a great camera. However, I kept getting unwanted programs popping up so I installed AVG antivirus. It initially identified some 8 threats about 3 of these threats were apps that were installed by the vendor and were not able to be uninstalled, It was possible to remove the remaining threats apart from one which it stated “1 setting is not secure, the device is running in high privilege mode, it has been rooted”
I think Lenovo are responsible manufacturers so I guess the retailer has put some nasty stuff on this phone, I have been able to use the phone for a few months by regularly deleting unwanted programs flagged up by AVG but it has got progressively worse to the point when there are now 10 threats that cannot be removed and there are some pop ups that seem to have hijacked the AVG as they come up on top when I open AVG making it impossible for me to access AVG. I usually switch off at this point!
Sorry about the rather lengthy description above but my question is can I recover this phone? Is it possible to wipe everything off, (rather like formatting a computer hard drive), and reinstall the proper android operating system – is the proper operating system available as a down load? If it is possible to down load, how would this be done, get it on a computer and then connect the phone to the computer? If this is done, can I be sure that al the functions will work – for example does it need drivers for the camera etc. I dont really want to reduce this phone to an expensive paper weight but it looks like I have little to loose now as it is not usable apart from the camera.
I would be eternally grateful if someone could offer some advice, (suitable for a not-too-techy).
Thanks in anticipation,
john.
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