Can Someone Explain this Battery Life?

[benjamin19]

Hey everyone,

One day all of the sudden the phone started burning up and running out of battery within hours. I deleted all kinds of things trying to find the rogue app but to no avail. I ended up factory resetting it and it worked flawless after that.

Only thing is now it is about 2 or 3 months since that factory reset and the same thing is happening. I tried to charge it, and when it was on wireless charging just sitting there, the phone was using more battery than it could charge. When I put it on the Quickcharge 2.0 charger, it wouldn't charge above 68%. I have tried all kinds of battery apps to diagnose the problem, but all it says is that the Android system, Android OS, and Google Services are all the culprit. The phone never goes into "deep sleep", even when I purposefully set the phone down and don't touch it. I have deleted any app I've downloaded in the past month and nothing seems to work. Something on the phone has triggered it and I am afraid the only way to correct it is another factory reset, but that is ridiculous to think I have to factory reset this thing every few months.

I'm closer to a power user than I am casual, so I don't expect to get exceptional battery life, but it is very evident that this change happened immediately two days ago. I know the Priv does tend to get hot, but for me that is only when it is being used. Since two days ago this thing stays hot, like the cpu is being maxed out all the time. I am attaching some pictures showing my battery stats. I do not agree with the standard battery, because it says the screen is the top offender at 5%, when the phone is already down to 50% and the screen on time is less than a half hour. Any suggestions?

 

[B. Diddy]

Something is keeping the phone awake the whole time. You don't have Facebook installed, right? Does it happen in Safe Mode? https://support.t-mobile.com/docs/DOC-24547

 

[benjamin19]

I will try safe mode, but if facebook was a rogue app sucking up the juice wouldn't it show in the stock battery app or the 3rd party app?

 

[freedomx20a]

What are your hub sync settings?

Set it to never ND put push on. If youare worried about bugs then get the Gmail app and it will force your hub to see it. You will hear 2 notifications. Until hub is updated

posted via the lovely innovative Priv by BlackBerry - Powered by Android

 

[brandonpry55]

I will try safe mode, but if facebook was a rogue app sucking up the juice wouldn't it show in the stock battery app or the 3rd party app?

Not necessarily, if Facebook is stuck looking for updates in the background then it may not see Facebook as an "open" app

Posted via the Android Central App

 

[benjamin19]

As an update, putting the phone in battery saver mode or putting it into safe mode does fix the problem. I literally deleted every social media app and other app that I thought would be keeping the phone awake and at full throttle, but haven't found anything. Another day of experimenting I guess. It's just weird because whatever is the culprit, it's not just keeping it awake, but it is keeping it clocked out and cpu revved up. I managed to charge it to 99% last night, and just was going to see if it would make it throughout the night off the charger, and of course it didn't. Not sure when it died, but obviously something is terribly wrong if the entire battery was depleted overnight.

 

[benjamin19]

I have never used the hub. I disabled it immediately. I have always used the Gmail app for personal and Outlook for work email.

 

[benjamin19]

An update to my last update, this morning, I deleted every 3rd party app from the letter A to F and one of the apps in that group was the culprit. If you have read the whole thread though, my social media apps were not installed at this time, so it definitely was not Instagram or Facebook. I went back and tried to remember what apps I deleted that finally got it working. I may miss a few but the apps are: Accuweather, Audio Reccorder, Express Scripts, ACSCoach+, File Manager, Ishtar Commander, Destiny Companion App, Amazon Shopping, Capital One Bank, Evernote, and I am sure there are a couple more. I guess I will start adding them back to see if it happens again, but I have had all these apps for awhile, so an uninstall and reinstall may fix it for that "rogue app".

 

[B. Diddy]

I will try safe mode, but if facebook was a rogue app sucking up the juice wouldn't it show in the stock battery app or the 3rd party app?

From what I read about this issue recently, battery drain from apps might not show up as that particular app in the Settings>Battery menu. The component of the app that's causing the battery drain might be utilizing some Android System service, and so it might show up as Android System drainage.

 

[leehardballer12]

AccuWeather from time to time has chewed up my battery. But has been much, much better since the last update.

Normally the biggest drain on my phone is the screen. I have a Droid Turbo with a huge battery and I keep the brightness at the minimum until I use it for media consumption.

Posted via the Android Central App

 

[shabbs]

Yeah, AccuWeather was horrible, nice to hear it's gotten better. May re-visit it. I uninstalled it.

 

[benjamin19]

From what I read about this issue recently, battery drain from apps might not show up as that particular app in the Settings>Battery menu. The component of the app that's causing the battery drain might be utilizing some Android System service, and so it might show up as Android System drainage.

This is exactly what is happening. I also don't think whatever app was causing the problem was doing it all the time. I reinstalled every one of them and everything is working perfectly. If it happens again I will do the apps one at a time to try and pinpoint which one it was.

 

[bitek]

There are apps which are horrible on battery. You need to figure out which apps you put on your phone lately and most likely these are apps which affect battery of your phone

 

[Puzzlegal]

I have AccuWeather, never had a problem with it. I did tell it not to give me notifications, though.