Cannot boot in Recovery Mode

[MotorMike2020]

Hi all!
I have been trying to boot my S10 plus in Recovery Mode so I can clear the cache partition but no matter what I try, it just boots up normally. I press and hold the power and volume up buttons, tried volume down, release after vibration, hold them longer.. Still no recovery mode! Any ideas? Is there any setting that can be causing it to refuse to get into recovery? Thanks!

 

[SpookDroid]

Seems an update to the OS made these add an extra step to boot into recovery: Connect to computer via USB.

[Updated] One UI 3.0 now requires a USB connection for recovery mode

Following the One UI 3.0 update, users are unable to access the recovery mode on their Samsung device. Here's the new method.

piunikaweb.com

 

[MotorMike2020]

Thanks for the info Zpook6, I will try that next

 

[MotorMike2020]

I mean Spook! Darn auto correct

 

[MotorMike2020]

Ok tried the USB cable, still nothing. When connected to the PC it actually locked the PC while holding the volume up and power buttons. Also tried just the cable.
I see a small pop up on the lock screen that says [PDP] back up: fail setup - wizard [FINISH]
It is a snapdragon 855 device. I'm out of options.

 

[MotorMike2020]

Just tried to get in Recovery Mode on my regular S10 and same result with same pop up message. So it's an S10 thing, not just my S10 plus.

 

[SpookDroid]

Just making sure you're following the right sequence? Also, the article mentions that some people may use USB-C headphones, maybe an accessory like that instead of the PC? Not sure if the update 'hit' the S10 or not since it's an older model, but on newer ones you may need to change the USB Mode/Disable 'USB Safe Mode'.

1. Turn off your phone.
2. Connect it to a PC via USB (not to the charger). (Or USB C accessory)
3. Press and hold down the volume up and power buttons and keep them that way until the device powers on.

What about booting into Safe Mode, does that work?