Cannot locate pictures/albums on Galaxy s4

dmelnyk

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Aug 25, 2013
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HI Folks.

I have this same problem on a galaxy s3 and also a galaxy s4. I had transferred some photo albums from an old windows phone HTC to the galaxy s3 - later I used smart switch to transfer data from the Galaxy s3 to galaxy s4. When I go to the "Gallery App" it shows a number of photo albums and pictures but when I try and find those albums or picture files directly using the my files app I cannot locate them anywhere on the device or external SD card! Even connecting the device to my PC and doing a search for a specific file such as IMG_1512.jpg returns nothing! I want to offload these files to my PC, but cannot locate them! Does anybody have any ideas? This is driving me nuts! I checked the Galaxy S3 phone and same problem.

Best regards, Dave Melnyk

Since posting I have discovered what is going on - it is Picasa `cached data` on my phone! Prob lem solved .. sort of ... now have to deal with unsyncing it ...
 
Last edited:

Darnell0216

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Feb 26, 2013
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At the top level of the Gallery, make sure the top left is set to Albums. Then click Menu -> Content to display and uncheck the unnecessary sources.
 

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