Cannot use premium message services S20 fe

[Keg62]

When I try to send a txt to a premium service ie 5 digit number it fails, if I go into settings and navigate to Use Premium Message Services there is no app to select. Thanks.

 

[B. Diddy]

Welcome to Android Central! Who's your carrier? Contact their customer support and see if it's being blocked at the carrier level for some reason.

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[mustang7757]

Try Google messages it should show up there

 

[Keg62]

Do you mean try the Google messages app, where would it show up, thanks

 

[mustang7757]

Do you mean try the Google messages app, where would it show up, thanks

Welcome to AC!
I changed you to post owner and moved this to s20 Forum

Go to settings>Apps>3 dots upper right corner tap>special access tap >premium messages

 

[Mr Bojangles1]

When I try to send a txt to a premium service ie 5 digit number it fails, if I go into settings and navigate to Use Premium Message Services there is no app to select. Thanks.

I believe for premium messages you have to log into your account with your carrier and allow it in settings on there for it to work.

 

[Keg62]

When I navigate to Use Premium Text Messages the folder is empty with the message no apps can use premium text message services,
Thanks.

 

[mustang7757]

When I navigate to Use Premium Text Messages the folder is empty with the message no apps can use premium text message services,
Thanks.

You have options there ?

 

[Keg62]

No options the folder is empty,
Thanks

 

[mustang7757]

What carrier u have ? Do u have a unlimited plan ?

 

[Keg62]

I am with 3 and have spoken to them no problems their end and I have unlimited,
Thanks

 

[B. Diddy]

Where did you get your phone? From 3, from Samsung, or from somewhere else?

 

[mustang7757]

I am with 3 and have spoken to them no problems their end and I have unlimited,
Thanks

Thanks , so what exactly is the issue your encountering? This happens both Samsung message and Google messages?

 

[Keg62]

Thanks , so what exactly is the issue your encountering? This happens both Samsung message and Google messages?

I could not send premium messages ones that have a fee like radio competitions, 5 digit numbers, I have resolved the issue by doing a factory reset then sent a premium text which I had to allow permission all is fine now thank you all for your input and time great forum

 

[mustang7757]

I could not send premium messages ones that have a fee like radio competitions, 5 digit numbers, I have resolved the issue by doing a factory reset then sent a premium text which I had to allow permission all is fine now thank you all for your input and time great forum

Your welcome, glad you got it going

 

[Чо :)]

Hello to all,

I had this problem on my Samsung S23 Ultra (SM-S918B)

On Settings > Apps > (three dots) > Special access > Use premium text message services - was EMPTY - no apps to allow.

I read about factory reset option but I was curious how it can be solved.
So, several months later I found workaround soluton to fix partly this EMPTY list.

Switch Phone to SAFE MODE
(on home screen, top drop down menu, two times, press power off screen button between "search magnifying glass" and "settings gear wheel" (not the hardware button on side of the device!), then HOLD on top "Power off" screen button until "Safe mode" button appears. Press and phone will be restarted in SAFE MODE.
(Other way to restart in SAFE MODE is to power off the phone and start it holding both "power" and "volume down" buttons simultaniously.)

Now in SAFE mode be sure that "Flight mode" is not on.

Premium LIST is still EMPTY

I use Messages (Google) app not Messages (Samsung).

Now try send any premium message to short number and magically special prompt to confirm premium message appearts.
After that in premium list apps shows "Messeges" and I can set: "Ask always", "Never allow" or "Always allow"

After reboot to NORMAL MODE - "Messsages" is still premium LIST.

The phoblem that I still have is that "SMS Parking" app that get my gps location and offer me to send sms correct text (my car number from car profile) to correct sms zone number - is not working (same reason) but I can NOT start it in SAFE MODE because it is not app allowed in SAFE mode. If someone find a solution for non standard sms app to add it - fill free to share here.

Good luck,
Чо