Can't Access Samsung App Store

Elly44

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Feb 6, 2012
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Hi, I am no longer able to access the Samsung App Store. It worked in the past. Now, I get a message saying, "Sorry, this data is not available." I have followed suggestions in the forums to delete cache and data in the app. That worked for some people. They said delete and reinstall your Samsung Account. Of course, did soft reboot of phone. Worked for some people. These did not work for me. Is anyone else having this issue? Any solutions you know of? I am running latest stock Android from ATT. Samsung could only suggest a factory reset. I am really trying to avoid that. Also, Samsung advised to NOT delete and reinstall the app itself if it was preloaded on phone (was). It is not available in the Play Store to redownload/install. Thank you for any help!
Elly
 

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