can't capture screenshot on GS6

[Wai Kong Pang]

According to the information that I had read so far. There are 2 ways to capture screenshot:

1. Press the power button & Home button together.

2. Use the Motion & gestures, palm swipe to capture method.

Method 2 so far work for me. But it's a little tricky because sometimes the screen register my palm swipe as finger swipe and it moves the page...

I prefer the use of physical button. But I couldn't figure how to use the method 1. Whenever I try to hold down the power and home button together (for about 2 seconds), it's either launch Google Now or it bring me back to the home screen...

Need some advise here.

Posted from my Samsung Galaxy S6

 

[the tall guy]

According to the information that I had read so far. There are 2 ways to capture screenshot:

1. Press the power button & Home button together.

2. Use the Motion & gestures, palm swipe to capture method.

Method 2 so far work for me. But it's a little tricky because sometimes the screen register my palm swipe as finger swipe and it moves the page...

I prefer the use of physical button. But I couldn't figure how to use the method 1. Whenever I try to hold down the power and home button together (for about 2 seconds), it's either launch Google Now or it bring me back to the home screen...

Need some advise here.

Posted from my Samsung Galaxy S6

Not really sure what advice to give tbh - you are doing the correct steps for method 1 - just ensure you press the home button and power button at the same time, hold for 1 / 2 seconds then it should take the screen shot for you. If this method doesn't work there is always a ton of apps in the play store that will help you capture a screen shot.

 

[the tall guy]

Might I add that you should keep your fingers on the buttons until the screen shot has been captured, don't release them.

 

[Wai Kong Pang]

Not really sure what advice to give tbh - you are doing the correct steps for method 1 - just ensure you press the home button and power button at the same time, hold for 1 / 2 seconds then it should take the screen shot for you. If this method doesn't work there is always a ton of apps in the play store that will help you capture a screen shot.

Hi, I'd figured it out thanks to your reply.

1. Previously, I used to press power button first, and then home button (within less then a second) and hold both for 2 seconds. That result in bringing me back to home screen.

2. However if press the home button first, and then power button and hold both for 2 seconds, it launch Google now...

The correct way is to press both at the same time, not 1 after another (the old habit develop when using iPhone 4). I get it. Thanks.

Posted from my Samsung Galaxy S6

 

[the tall guy]

Hi, I'd figured it out thanks to your reply.

1. Previously, I used to press power button first, and then home button (within less then a second) and hold both for 2 seconds. That result in bringing me back to home screen.

2. However if press the home button first, and then power button and hold both for 2 seconds, it launch Google now...

The correct way is to press both at the same time, not 1 after another (the old habit develop when using iPhone 4). I get it. Thanks.

Posted from my Samsung Galaxy S6

Glad you got it sorted out

 

[joe_fresh]

Method 2 needs to be a Swype holding your hand like you are doing a karate chop. Best to make sure the whole side of your hand is touching the display.

Posted via Android Central App nexus 7

 

[jcp007]

Method 2 needs to be a Swype holding your hand like you are doing a karate chop. Best to make sure the whole side of your hand is touching the display.

Posted via Android Central App nexus 7

Agreed. It can be a little tricky.

Posted via My Samsung Galaxy S6 Handheld Device

 

[kittysback]

I always have trouble with the hand swipe... It always moves the screen to the next screen.

Posted via the Android Central App

 

[makaroni]

I always have trouble with the hand swipe... It always moves the screen to the next screen.

Posted via the Android Central App

This happens to me a lot too. I use the buttons, way easier

Galaxy S6 Gang

 

[lholton]

Good day, I have a Samsung Galaxy S6 Edge, my phone fell into water and i quickly took it out and dried it. my volume button doesn't want to work properly and I can't take a screenshot with the button combo either. Is there a way to activate the button combo or does it come standard with the phone?

 

[lucianus_luciferus]

Good day, I have a Samsung Galaxy S6 Edge, my phone fell into water and i quickly took it out and dried it. my volume button doesn't want to work properly and I can't take a screenshot with the button combo either. Is there a way to activate the button combo or does it come standard with the phone?

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