Can't change my notification tones in WhatsApp?

christer whitworth

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My wife tried to call me on a recent trip to Europe but I would never answer. Turned out the call notification ring tone was the same as my incoming email notification - Skyline. Dinged once and that was it. It never occurred to me it was her calling. I can't seem to fix it, though.

I go into Setting/Notifications and make changes to the ringtones I want fixed. I then look for an OK button to save the changes but can't seem to find it. So I back out to the home page and exit the app. When I go back in, not surprisingly none of the changes I have made in WhatsApp have taken. I have uninstalled and reinstalled the app but nothing helps. I can't be the only one who has this issue.

I am using a Galaxy S8 running Android 9. I just downloaded the latest security patch.

Any ideas? Anyone?
 

mustang7757

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Long press WhatsApp then tap info >notifications>message notifications>sound choose from stock library , do same when back out to call notifications tap sound choose out the default ones
 

christer whitworth

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When I long press WhatsApp, I get this:

Screenshot_20200229-152821_Google.jpg

Can you be more specific? I appreciate your willing to help, but you are losing right from the bat. Should I be doing a long press somewhere other than the app icon?

I can get into setting. I can get into the notifications. I can see all the available ring tones. I can make all the changes I want, but I cannot seem to figure out how to save them.
 

christer whitworth

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I think I have a clue to my problem. On my old S5, I am given the option of saving ring tone changes:

S5 screen shot:638648d097564b204431a732bd2d264a.jpg

s8 screen shot:Screenshot_20200301-112357_Media Storage.jpg

Not sure where this leaves me. I removed and reinstalled the app. Time for a new phone? Seems unreasonable.
 

christer whitworth

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On the other hand, if I want to change my ring tone for the S8 phone in general there is no OK button after I select a new tone either, but when I back out of that menu, the newly selected tone has taken. WhatsApp just doesn't want to make my changes stick. Weird.
 

mustang7757

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On the other hand, if I want to change my ring tone for the S8 phone in general there is no OK button after I select a new tone either, but when I back out of that menu, the newly selected tone has taken. WhatsApp just doesn't want to make my changes stick. Weird.
You can try clearing cache,data,force stop WhatsApp and try change the tone again or uninstall then install again
 

Strawberry6680

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I cannot change whatsapp's notification sound/ ringtone

Hello, I have a question for the app whatsapp. In the latest version, you can't seem to change the notification sound/ringtone from the
" settings > notifications ". I have the same issue as this person in this post :

https://forums.androidcentral.com/a...nt-change-my-notification-tones-whatsapp.html

Basically, when I go into the notification tab and change the ringtone, there is no "ok" button to confirm my changing of ringtone. I then exit the settings, go back into settings and saw that my ringtone was not changed and was instead replaced by the default ringtone. Any ideas on how to fix this? I have a Samsung A50. Whatsapp is in the latest version. Is this a bug that has not been fixed yet? Any help would be appreciated. :)
 

mustang7757

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Re: I cannot change whatsapp's notification sound/ ringtone

Hello, I have a question for the app whatsapp. In the latest version, you can't seem to change the notification sound/ringtone from the
" settings > notifications ". I have the same issue as this person in this post :

https://forums.androidcentral.com/a...nt-change-my-notification-tones-whatsapp.html

Basically, when I go into the notification tab and change the ringtone, there is no "ok" button to confirm my changing of ringtone. I then exit the settings, go back into settings and saw that my ringtone was not changed and was instead replaced by the default ringtone. Any ideas on how to fix this? I have a Samsung A50. Whatsapp is in the latest version. Is this a bug that has not been fixed yet? Any help would be appreciated. :)
Hi, welcome!

Is this stock ring tones or ones you download?
 

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