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Can't connect to wifi at work, it says unknown device. I have a Samsung Galaxy Core Prime


AC Question

I'm getting an error message every time I try to connect to the wifi at work. It says unknown device. I checked the device name and it says Samsung Galaxy s5.

B. Diddy

Senior Ambassador
Mar 9, 2012
Welcome to Android Central! Is the wi-fi secured with a password (i.e., does the wi-fi icon have a lock on it), or is there a welcome page that you have to log into?