Can't dismiss Voicemail notification on T-mobile gear S2 Classic 4g

keystone_56

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Dec 31, 2013
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I recently purchased a used T-mobile Gear s2 classic 4g smartwatch. When I started it up it had been factory reset by the previous user. A voicemail notification immediatly came up, this was before I paired it to my phone.

I can't dismiss the notification at all. I've tried log pressing on the notification and doing a factory reset. Any ideas? I have to assume the voicemail is tied to the tmobile number assigned to the watch. Since I don't have a T mobile account customer service won't speak to me.
 

The Rambler

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Sep 23, 2010
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Did anyone have an answer for this issue? I am having it as well. But I talked to AT&T and they say that this is a default "set up VM" notification. I am not using a phone number on the watch so this alert will always be on until I set up a phone number... that is what ATT service was able to explain. But, has anyone found a way to work around this? Thanks,
 

maf113

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Nov 15, 2009
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the voice mail is on the watch number. try calling voice mail on the watch and see if you can get in. then delete the voice mail.
 

The Rambler

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Sep 23, 2010
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That will not work, I did not set the watch up with a number. It is only connected to the phone via bluetooth. When I try and call the VM it says I can only connect to 911
 

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