Can't find Visual Voicemail on AT&T

[michail71]

I have locked Note8 from AT&T and I can't seem to open up Visual Voicemail from the Phone app or separate VVM app. If I get a notification for a new voice mail it will open up to visual voicemail and I can access them all from there.

Most searching I have done seems to indicate it doesn't work on an unlocked Note 8 but this one should be locked.

I tried installing an AT&T Visual Voicemail app from the play store but that can't seem to authenticate my pin.

Every other android and non android phone I've had has the VVM inside the phone app with the contacts and call history. I just have Recents, Contacts and Places.

 

[jetman5843]

Re: Can't find Visual Voicemail on AT&T

In the dialer pad, there is a little envelope in the bottom left. If you press, it'll bring you to the Visual Voicemail app.

 

[jimd1050]

jetman's correct michail! I'm with AT&T also - that's it...

 

[michail71]

Ah, that you! I feel a little dumb now but I hardly ever go into the dialer pad. I'm used to it being in the phone apps top navigation.

 

[donm527]

I just discovered the icon on lower left corner from another post but was wondering... doesn't visual voicemail mean that besides accessing your voicemail and listening to the audio saved, isn't is suppose to also convert the voicemail to text to be able to read? Google Voice's voicemail does that I believe.

 

[bbgpsuser]

I just discovered the icon on lower left corner from another post but was wondering... doesn't visual voicemail mean that besides accessing your voicemail and listening to the audio saved, isn't is suppose to also convert the voicemail to text to be able to read? Google Voice's voicemail does that I believe.

Visual voicemail allows you to see a list of messages. You can listen to them in any order and delete save any of them easily. In traditional voicemail it is completely keyboard driven and you must start at the last message and then use keyboard commands to listen to or skip messages. You don't easily know who the messages are from without listening to them.

It does not convert them to text.

 

[jimd1050]

Visual voicemail allows you to see a list of messages. You can listen to them in any order and delete save any of them easily. In traditional voicemail it is completely keyboard driven and you must start at the last message and then use keyboard commands to listen to or skip messages. You don't easily know who the messages are from without listening to them.

It does not convert them to text.

 

[michail71]

I just discovered the icon on lower left corner from another post but was wondering... doesn't visual voicemail mean that besides accessing your voicemail and listening to the audio saved, isn't is suppose to also convert the voicemail to text to be able to read? Google Voice's voicemail does that I believe.

It is rather hidden. I think my note 4 back in the day had it a bit more prominent. It's not typical to go in the dialer these days.