Can't hear outgoing calls ring...

gnwest

Member
Jun 7, 2011
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on my Pixel XL running beta Q (10) with advanced calling enabled. Is anyone else having this issue? I'm on VZW. They rest my HD setup on their end to no avail. I even reset my network settings...still to no avail.
 
That's your carrier*, not generating a ringback tone (the tone sent back to you to indicate that the phone on the other end should be ringing [should be, because it's automatic, it doesn't get a "I'm ringing now" notice from the far end]). And good luck with talking to Verizon Plant or even tech support on that. But see if your Verizon store can contact someone to check to see if the ringback tone is leaving the office. (If it leaves the office, it's going to make it to, and through, the cell tower, so then you start looking at whether it's something in the phone, like a bug in the beta. But unless they broke something in the last beta (I dropped out after the second one), it's not the beta. My phone had ringback on all calls. (I definitely would have noticed a lack of ringback.)
 
That's your carrier*, not generating a ringback tone (the tone sent back to you to indicate that the phone on the other end should be ringing [should be, because it's automatic, it doesn't get a "I'm ringing now" notice from the far end]). And good luck with talking to Verizon Plant or even tech support on that. But see if your Verizon store can contact someone to check to see if the ringback tone is leaving the office. (If it leaves the office, it's going to make it to, and through, the cell tower, so then you start looking at whether it's something in the phone, like a bug in the beta. But unless they broke something in the last beta (I dropped out after the second one), it's not the beta. My phone had ringback on all calls. (I definitely would have noticed a lack of ringback.)

Thanks. I'll get back with VZW. And, I should have been more clear in my post.

With advanced calling enabled and when I call another cell phone I can't hear the outgoing call ring. With advance calling enabled and I call a landline I hear the outgoing call ring. With advanced calling disabled I can hear the outgoing call ring when calling a cell phone, and of course a landline.