Can't Make Calls When Switching WiFi Off

[screwhead728]

Hello, not sure if anyone else has had this issue where I step out of the house, I turn the WiFi off and then try to make a call and it doesn't go through. I have to switch the Airplane Mode on and off in order for it to work. Can anyone recommend anything?

 

[paridge]

I have to use Wi-Fi calling at my house because of poor reception. I never turn it off. When I'm not, I'm able to make and receive calls just fine, and when I return home, the phone automatically switches back to Wi-Fi calling.

 

[B. Diddy]

Hello, not sure if anyone else has had this issue where I step out of the house, I turn the WiFi off and then try to make a call and it doesn't go through. I have to switch the Airplane Mode on and off in order for it to work. Can anyone recommend anything?

Just to be sure, you have good cell signal when you turn off wi-fi?

 

[J Dubbs]

Hello, not sure if anyone else has had this issue where I step out of the house, I turn the WiFi off and then try to make a call and it doesn't go through. I have to switch the Airplane Mode on and off in order for it to work. Can anyone recommend anything?

Like was already mentioned, just leave wi-fi on... your phones designed to automatically switch between wi-fi and cell data to make calls. Turning wi-fi off and on is what's causing the issues.

 

[anon(40376)]

What happens if you switch off your wifi (shutting down the modem); does it switch automatically to LTE or 3G? If yes, then I would ask why turn it off if working.