cant pair to my Samsung Note 4 :( PLEASE HELP!!!!!!!!!!!

[aolive30]

I have a tmobile galaxy note 4. I a trying to pair my brand new gear s to it but I keep getting a message at the bottom of my screen that my passkey doesn't match. Before I can accept the passkey, because they both do match, its already telling me its wrong. Can anyone please help me out????

 

[tech_fan]

I would consider, shutting off both devices. Then power on the Gear S then the Note 4 and see if that problem goes away. if it does not, then under Bluetooth in the Note 4, select the Gear S and remove it from the list and try to pair it once again.

If that does not work, then I would uninstall Gear Manage and reset the Gear S and then reinstall the Gear Manager and install it as if its a brand new watch.