Can't see incoming call screen outside

[eking3030]

When I get a call outside the incoming call screen does not get bright enough to see the slide to answer button. It's fine inside. S9 plus.could not find any setting to brighten this screen. When using the phone outside the screen is plenty bright. Thanks for your help.

 

[Jadaress1]

After I take mine out my pocket to answer it takes like 2 secs and screen goes brighter to see the call screen, cause yeh at first the screen is too dark to see anything but only takes like 2 secs on mine. There isn't a specific setting to just make call screen brighter. Sounds like a problem with auto brightness not working as it should.

 

[B. Diddy]

Is it possible that you're blocking the ambient light sensor when you're taking the phone out and checking the screen when you get a call?

 

[lucianus_luciferus]

Also make sure the brightness is set to auto. That way the brightness boost will kick in when outside in bright light.

 

[eking3030]

Don't think I'm blocking anything. Phone is in my pocket. Rings. Take it out can't see screen. Swipe where I think button is and then screen brightens up. Auto brightness is on. Was never a problem on my s8. Was wondering if anyone else had same issue?

 

[martyn30162]

noticed it today phone rang when I was outside couldn't see the screen