can't send a picture in sms

[robinhelenehebert]

Can someone help? I get the message: originator address not found

 

[Scienceguy Labs]

Can someone help? I get the message: originator address not found

What messaging app are you using? Android Messages?

Read through this link. I saw some relevant info.
https://groups.google.com/forum/m/#!topic/automate-user/9CtOMJQlgZs

It sounds like an APN issue. You might want to contact your provider or search for their APN settings.

 

[Scienceguy Labs]

Who is your carrier?

 

[robinhelenehebert]

Who is your carrier?

Verizon. This is the first time this has happened

 

[robinhelenehebert]

What messaging app are you using? Android Messages?

Read through this link. I saw some relevant info.
https://groups.google.com/forum/m/#!topic/automate-user/9CtOMJQlgZs

It sounds like an APN issue. You might want to contact your provider or search for their APN settings.

Textra

 

[GSDer]

Verizon. This is the first time this has happened

Have you tried simply rebooting the phone?
Are you able to do other things that require a data connection (surf the web; download content)?
If you turn off Wi-Fi temporarily does it work?

 

[robinhelenehebert]

well I took the Sim card out ...put it back in and it worked

 

[mustang7757]

well I took the Sim card out and it worked

Maybe try resetting data/network in settings.

 

[Scienceguy Labs]

Ok. Try this:

Open Textra. Go into settings and look for a way to restore defaults.

Then go back into Textra settings, then MMS, then Advanced. Once there, make sure the setting says "Carrier has no limit".

Also, make sure your Data is on in the phone's settings.

You might want to go into Settings, Apps, Textra, then storage. Once there, clear the cache and force stop the app. Swipe everything closed.

Try sending a picture.

If that doesn't work, you might want to download another messaging app, may Android Messages, and try sending a picture with that. If neither work, it's most likely an APN issue.

 

[Scienceguy Labs]

well I took the Sim card out ...put it back in and it worked

It must have reset the APN when you did that, I guess.

Disregard my post above. Glad it's working.

 

[mustang7757]

It must have reset the APN when you did that, I guess.

Disregard my post above. Glad it's working.

It probably did

 

[robinhelenehebert]

It must have reset the APN when you did that, I guess.

Disregard my post above. Glad it's working.

Thanks

 

[Mike Dee]

It probably did

You're the expert on sim cards

 

[mustang7757]

You're the expert on sim cards

Jack of all trades , master of none