Can't send camera roll pictures or screen shots on whatsapp.

[Shree24]

I have a new Samsung On7 pro, I just can't send the pictures clicked from the phone's camera or screen shots on whatsapp. The picture goes in the chat, the green progress circle comes up but eventually it fails and says try again. The weird thing is I can download all the whatsapp images and send images that are received via whatsapp just fine. There is no SD card installed in the phone. I have checked, whatsapp has all the required permissions and the app has been updated as well. I have tried to uninstall and reinstall the app, but no luck. The internet connection is strong too. If someone can help me please.

 

[N4Newbie]

I assume you are in the Camera Roll and trying to send an image from there?

Try it the other way (from within WhatsApp) and see if you have better luck. If you determine that one way works and the other doesn't, then can research frther.

See https://faq.whatsapp.com/en/android/23112542/?category=5245251