can't switch to video

[Android Central Question]

I got a ZTE Max Champ recently and like you can't switch to video. When I press the video icon in the camera I get media recorder is busy.
please close related application.

thanks

 

[B. Diddy]

Welcome to Android Central! You might have installed an app that is also utilizing the microphone. Does this still happen in Safe Mode? https://support.t-mobile.com/docs/DOC-27494