Can't update to 4.04

Sambo41

Well-known member
May 12, 2010
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I have downloaded and installed the latest version of Kies but it keeps telling me there is an update for my Tab 2 7.0 but will never install it.

As soon as I choose Start Upgrade, Kies starts connecting to my tablet again then displays the new firmware is available message. I have attempted to update many times. I have restarted my computer and my tablet and continue to have the same results.

Has anyone else had this problem?
 
Last edited:
The response I got from Samsung:

Dear XXXX,

We understand that you need information regarding the Samsung Kies and Kies Air for your Samsung Galaxy tablet Wi-Fi.

We highly suggest that you call our Samsung Customer Support Center for Electronics, as they can help and give you more information on this concern about the Wi-Fi Galaxy Tab in a timelier manner than we could through email correspondence.

You may reach our Samsung Customer Support by phone at our toll free number 1-800-726-7864. Please choose the following options by pressing 1 ? Customer, 2 ? Tablet, and then 3 ? Wi-Fi Galaxy Tablet.

We appreciate your continued interest in Samsung products.

Sincerely,

Chris

Technical Support
 
Thank you very much for the information.

I followed the directions above and was told by the Samsung rep that there was no update available and to disreguard the message! I told her that my Tablet had Android version 4.0.3, she then said the latest version was 4.0.4 but to disreguard the message and have a nice day!

That just sucks!
 
Samsung did release 4.0.4 for the 10.1-inch model Galaxy Tab 2. Apparently whoever posted the update did not make the proper distinction about the 7-inch model making Kies think there is an update but of course in the end, the installation fails because it is for a different model.

I hope the update for the 7-inch model comes out soon.
 
I hope so too. I'm still curious as to why Kies says there's an update for my 7 inch Tab 2 when I connect it to my computer.
 
My tab is updating as I type let ya know how it goes :D

Sent from my SGH-T679 using Xparent ICS Tapatalk 2
 
FINALLY - Using Kies (the desktop app) was useless. However i went to update over the air and about 20 minutes later, I have ics version 4.04. ;)
 
Well, well...my Tab 2 is updating over the air, too. I tried that yesterday but it didn't find the update.
 
How did you get kies air? When i try to download it says that it isnt compatible with my device. I want to upgrade and do you know what is new?
 
My mom's 7-inch Galaxy Tab 2 received the update on Friday, two days after my 10.1-inch model received it. Update occurred over the air for both tablets.
 
OK so how do I get cwm n root bkuz I tried the codeworx thread to no avail it passes but still stock recovery what am I doing wrong?

Sent from my SGH-T679 using Xparent ICS Tapatalk 2
 

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