Can't upgrade to JB.

piratefan

Well-known member
May 2, 2011
129
15
0
I have tried to upgrade to JB 4 times on my D4; each time I get about 20% in and the upgrade fails. The phone resets with no changes and I get an error message saying that the update failed with no explanation. I did a full factory reset and attempted the upgrade again with no luck. I pulled the SIM car, then replaced the SIM card, and still nothing. Finally I took it into a VZW store and (SURPRISE!) they looked at me like I have two heads. I took the insurance off my phone to cut some costs, so I cannot file a claim. My wife's D4 upgraded just fine on the first take.

Anyone got any suggestions?
 

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