Android Central Question
I had my phone stolen about 2 weeks ago and ordered a replacement device from Tmobile. After setting up the phone with a new Sim card service is still unavailable because my phone says it's number is "unknown". When I try to register the device and sign in with my Samsung Account it sends a verification code to my previous number I changed a year ago when switching providers. So I try to change my number and they ask for the IMEI and serial number of any previous phone associated with the account which I dont have because it was stolen. Very unhappy with my Samsung experience, feel like they are wasting my money and patience.