cant view email's from iphones

[Jessica Rudolph]

I am new to android. I previously had an iphone and most of my family have iphones. Me and my family are always sending each other cute video's of family events and since I have gotten this new phone the note 2 I cannot view any of the videos they send to my email. When they come through and I try to open them snf press view or save it acts like its loading then says cannot find applications to open this file. And this is making me very mad I dunno what to do.

 

[srkmagnus]

It's a video format issue. I'll take a quick look around for a solution.

 

[bigkid666999]

Just download a better video player, such as MX Player.

Sent from my SGH-I317M using Tapatalk 4 Beta

 

[srkmagnus]

Give this video player a try: https://play.google.com/store/apps/details?id=com.clov4r.android.nil

It's called MoBo Player and is free.

 

[Jessica Rudolph]

Thank you so much. I though thats what I needed to do but I guess u downloaded a bad 1 the first time because I tried that before I posted the firum and it didnt work but I tried the mobo player and it worked so thanks so much! !!!

 

[srkmagnus]

Thank you so much. I though thats what I needed to do but I guess u downloaded a bad 1 the first time because I tried that before I posted the firum and it didnt work but I tried the mobo player and it worked so thanks so much! !!!

You're welcome . If you have further questions don't hesitate to ask.