Certain apps don't work on Wi-Fi

[julianjayme]

Some apps like Facebook, Google Chrome, Whatsapp, etc work while on wifi, but others like YouTube, Gmail and Instagram do not initially work on wifi. For some reason if I go into the problem apps using mobile data then turn my wifi back on, they work with no problems. Once in a while, they also randomly work without any problems over wifi. I have tried updating my phone, restarting my router and updating the individual apps (they also do not update automatically despite me having auto-update enabled). This was not a problem when I first moved-in a year ago, but has randomly started occurring over the past few months. No wifi problems on other devices such as my laptop or PS4. Using a Galaxy Note 8.

 

[L0n3N1nja]

Is it a problem with any wifi connection or only on your router?

 

[Rukbat]

I very rarely use Gmail on mobile data - I'm on WiFi almost all the time - and it works. So does YouTube (when I -rarely - use it on my phone).

I'd say it's something to do with the way you have your router set up.

 

[B. Diddy]

Welcome to Android Central! Do you have control over the router, or is it a shared network, like in an apartment or condo?

 

[julianjayme]

Thanks! It's a shared network.

 

[julianjayme]

It happens on any wifi connection I'm on. At least whether I'm at home or at my university.

 

[B. Diddy]

Does this happen in Safe Mode as well? You'll only be able to test preinstalled apps, but that should include some of the problem apps you mentioned. https://support.t-mobile.com/docs/DOC-36242