Change incorrect email in settings?

TeeBryanToo

New member
Nov 22, 2017
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A relative set up my mom's Galaxy Tab 3 for her. I need to go in and make a change in security settings, and when it kept refusing the password, I realized he had made a typo in her email address.

I found a fix on one forum -sign in to the account with the wrong email, go in and change it.

But it won't let me into the account - probably because that email account does not exist. (Like hiding the key of a piggy bank ... inside the bank.)

There is no option to select from several email addresses. So?

Also, I noticed this email account is Yahoo. Does it have to be Gmail?

Image below. Thanks!

https://flic.kr/p/21GRjWm
 
Welcome.

That's the Samsung account, not the Google account on the device. So, that account was used to set up a Samsung account, but there should have been a verification email sent to the (apparently incorrect) email that was entered when the account was being set up.

No, that particular account does not need to be Gmail, it can be anything. If you want her to be able to download apps from Google, and possibly even buy them, then a Google account DOES need to be configured.
 
There are two accounts you're talking about here - an email account and a Google account. You can add and delete any email account you have the password for - or just delete it from the phone if it won't be getting any email, and forget about it.

If it's the Google account, you have to add the correct account (and have the password to do it), then you can delete the incorrect one.

But if it's the email account (the Yahoo account), just delete the incorrect one and add the correct one. The incorrect one doesn't exist, so it won't be getting emails (and the phone's email app doesn't care which accounts you put in it - Yahoo, Microsoft, GMail - anything.) But the phone itself does need at least one (and it gets confusing at times if there's more than one) Google account (which happens to be a GMail account also). That's the account that backups go to, the account that Google's "find my phone" uses, etc.