Verizon Galaxy S8 Changed to a Galaxy S8 Plus from Iphone. Now my photos won't load to certain apps. Any idea why?

[Suzette0796]

Changed to a Galaxy S8 Plus from Iphone. Now my photos won't load to certain apps. Any idea why?

 

[B. Diddy]

Welcome to Android Central! Where are these photos saved to? Are they photos that were transferred over from the iPhone? When you say they won't load to certain apps, do you mean that those apps can't find them if you want to upload them, or that they're not displaying in gallery apps?

 

[Suzette0796]

They are displaying and will even let me select the photo to use. But when it comes to uploading them, they will not upload. I thought it was the APP at first but I tried another one. It won't either. Both are gaming apps. BUT I could upload photos as avatars using Iphone with no issue. The issue came up when I switched to S8 Plus. I would think it is a setting. I took a screen shot with the S8 and tried to upload that and it wouldn't upload it either.

 

[erasat]

They are displaying and will even let me select the photo to use. But when it comes to uploading them, they will not upload. I thought it was the APP at first but I tried another one. It won't either. Both are gaming apps. BUT I could upload photos as avatars using Iphone with no issue. The issue came up when I switched to S8 Plus. I would think it is a setting. I took a screen shot with the S8 and tried to upload that and it wouldn't upload it either.

Have you checked the app (or game) permissions? See if you have given permission to access your Storage, and I'd give it access to Camera also.

 

[Suzette0796]

I have and they have permission. Unless I went to the wrong area. But I shouldn't be able to see the gallery from the APP if they didn't have permission. I have to be missing something but I can't figure it out.

 

[Suzette0796]

This is my first Android phone. I have always had Iphone.

 

[Suzette0796]

Can you walk me through the best way to do that? I want to be certain that I have gone about this the correct way. I have wasted enough time searching and exploring the phone. I want to learn my error, if at all possible. It shows to have permission for everything but contacts.

 

[B. Diddy]

Can you give an example of an app that you want to use to upload a photo? When you say they will not upload, what happens -- do you get an error message, or does the app not even show you the photo as an option to upload?

 

[erasat]

Can you walk me through the best way to do that? I want to be certain that I have gone about this the correct way. I have wasted enough time searching and exploring the phone. I want to learn my error, if at all possible. It shows to have permission for everything but contacts.

Just to Settings-Apps and look for the app you are using, when you access it you'll see Permissions in there, just turn on the ones you want to.

 

[Ca_lvn]

Usually aviators are limited to size maybe the size of the photo was too large you're trying to upload