Changing sim or country

[consigliero]

I was traveling through different countries in Turkey I was not able to use local sim, I found that phone was fix to that sim which was used in Israel , so I was using iPhone. When we come to Bulgaria I tried to use my sim which should work without any problems but again I have no access to internet. I found solution that rebooting phone helps . So questions is this is normal procedure to switch sim from one country to another? My sim which should work in every EU country always when we change country I have to rebooting phone. On the end I was using iPhone which switch from country to country without any problems. I had also nexus phones they also work without problems in this specific situation. So this is a bug or feature?

 

[Ry]

Where did you buy the phone?

 

[Rukbat]

One problem is that to access the internet, the phone has to have the correct APN for that carrier. Some phones may get that over the air by themselves when you change carriers, some may not. (I only have experience when changing the SIM, and you do that with the power off, so that reboots the phone, and with the Pixel 2, which does that automatically when using Fi as a provider, because it can switch carriers bu just turning in your chair, so I've seen it do that, but that's using the eSIM. [It's supposed to work if you use a Fi SIM too.] I have no idea what it would do if I could change to an area where my current SIM would work on a different carrier, as you evidently did.)

 

[consigliero]

I bought this phone in Poland and seller told that it’s local distribution. Ok, so probably this model work like that? I was sending this question to Motorola service, I will inform you what they will answer. For me this was new situation as I used only pure android phone from google nexus line and iPhone, and never had such situation before.