Charging % indicator stuck

[Almighty1]

Verizon Wireless G4 VS986 running 10b. It seems frequently, the battery charging indicator will get stuck at a certain percentage even though it shows the charging taking place but the % would not increase. It will charge while the phone is off but even after powered off and/or powered off and restart, it will either continue charging or it will charge but not update the %, does anyone know how to fix this?

 

[belodion]

Is it possible that a relevant third-party app is causing trouble? Perhaps give Safe Mode a try just to test that.

Posted via the Android Central App

 

[Almighty1]

Anything is possible, it could be the Motorola Dual output 1.1A charger too for all I know. I know if I charged using a 500ma, the battery % will actually go the other direction. I haven't actually tried taking the battery out and putting it back in yet. Will be giving safe mode a shot. If it was a third-party app causing it, how do I figure out which one it is?

 

[belodion]

If it is a troublesome app, consider first those installed just before the trouble started.

Posted via the Android Central App

 

[sswitzer]

Anything is possible, it could be the Motorola Dual output 1.1A charger too for all I know. I know if I charged using a 500ma, the battery % will actually go the other direction. I haven't actually tried taking the battery out and putting it back in yet. Will be giving safe mode a shot. If it was a third-party app causing it, how do I figure out which one it is?

Definitely try the OEM charger and cable... as I've written before, this phone is particularly "finicky" when it comes to charging; I've never had a problem with the OEM charge/cable, but I've had several "what happened to my charge?" incidents with other cables/chargers -- not saying they won't work, but if I ever were to see a charging issue, my first possible solution would be to go back to the OEM.

 

[Almighty1]

The problem still happens even in safe mode. As for OEM cables, Motorola cables are pretty good when it comes to quality as it is a OEM cable and they all have to follow certain specs since charging usually is never a issue, otherwise it would not charge if the phone is off. I've had a Motorola non-Smartphone that charges to full when the phone is on but in reality is not full to capacity as the battery will only last days but if the phone is charged off, then the phone will last weeks on standby so it could be the current on the Motorola charger even at 1.1amp is not enough for the phone as the phone may be draining at a higher rate. I'll give the OEM cable and charger a try and see what happens.

 

[Kko 5]

Hi there....it happened twice for me too...it got stuck on 63% and although the sign was showing charging it was not moving on. I just unpluged the charger changed to another fuse and put it back again and it was ok. Maybe its a faulty fuse...try another

Posted via my LG G4

 

[Almighty1]

What do you mean by fuse? I tried the OEM charger (1.8Amps) and OEM cable and what's more interesting was when the phone was off, it claimed this is a slow charger and to use the original cable and charger that came with the phone. In any case, I still got the stuck percentage as it's always 73% on mines whether in regular mode or Safe mode. For all we know, it can be a faulty battery that is not reporting the correct info back to the phone.

 

[sswitzer]

What do you mean by fuse? I tried the OEM charger (1.8Amps) and OEM cable and what's more interesting was when the phone was off, it claimed this is a slow charger and to use the original cable and charger that came with the phone. In any case, I still got the stuck percentage as it's always 73% on mines whether in regular mode or Safe mode. For all we know, it can be a faulty battery that is not reporting the correct info back to the phone.

I think Kko5 means you should try it out in a different socket, preferably one that's on a different fuse (if you're in an apartment, this is not likely!)

 

[Almighty1]

I think Kko5 means you should try it out in a different socket, preferably one that's on a different fuse (if you're in an apartment, this is not likely!)

Even in a house, it's hard until the panel has been upgraded as everything is on the same circuit it seems.

 

[Kko 5]

I think Kko5 means you should try it out in a different socket, preferably one that's on a different fuse (if you're in an apartment, this is not likely!)

Yeap a different socket, that's right. It actually happened to me in my house some times until I realised it... so that is why I am suggesting this...it might help

Posted from my LG G4

 

[Almighty1]

I tried a different socket and it didn't make any difference, still stuck at 73%. I also tried a external battery pack using the LG Original charging cable and it took like 6-7 plug and unplugs before the phone would recognize it's charging when normally, it would just go into charging mode as soon as the external battery pack was connected. It still stays stuck at 73%.

 

[Kko 5]

I tried a different socket and it didn't make any difference, still stuck at 73%. I also tried a external battery pack using the LG Original charging cable and it took like 6-7 plug and unplugs before the phone would recognize it's charging when normally, it would just go into charging mode as soon as the external battery pack was connected. It still stays stuck at 73%.

Make a restart of the phone friend. It helps. It did for me and never happened again

Posted via my LG G4

 

[Soreloser]

Do you have a second battery? If so, does it do the same thing? I'm thinking it may be a battery issue.

 

[Almighty1]

Make a restart of the phone friend. It helps. It did for me and never happened again

Posted via my LG G4

Done that with booting to regular mode or safe mode and it's always stuck at 73% or 74%. When I made the earlier comment, the battery pack brought the battery up to 85% from 73% and then stopped. The only way it would charge and not get stuck is usually charging with the phone off and it'll do like 1% or so every minute but with the phone on, the charging is like 1% every 2-3 minutes. It doesn't matter if I start the charging at 30% or 50% or even let the phone completely drain until it shuts down, it will always end up stuck at 73%/74%.

 

[Almighty1]

Do you have a second battery? If so, does it do the same thing? I'm thinking it may be a battery issue.

Don't have one yet as LG still hasn't shipped the free leather back, battery + charging case yet even though there is a tracking number already since September 10th except the USPS doesn't show anything other than being informed of the shipment going out. I can call Verizon Wireless level 2 tech support as I have the Complete Service Plan, I know normally for phones with non-replaceable batteries, they will ship a new phone but what's a good way to get them to ship just the battery?

 

[Almighty1]

Immediately after writing the above post, I did my second battery pull after powering the phone off and then plug the charger in and turned the phone on and it charged to 100%. One other interesting thing is the Smart Bulletin's Quick Remote actually finished loading, normally it would be showing the loading circle. So either it's a problem with the battery or one of the stock apps along with updates is the culprit.

 

[Almighty1]

I got it to charge 100% all the time which also fixed some other issues as well.

Per Titanium Backup (root), I have 719 apps installed. It appears once one has about 600 or so apps installed, there will be other issues too such as
Smartbulletin and using the Amazon Smartsuite where both would be shown as loading but never load like LG Quick Remote in Smartbulletin, where it shows the loading instead of the remote control buttons. Whitepages Caller ID doesn't work either when a call comes in. Then there is the issue with Google Play Store where one tries to update or install a app, Downloads would go like one of the following:
Download, pause forever and then install in 10 minutes to an 1 hour
Download, pause and stays stuck even after an hour, the install never happens
Download, pause, download restarts, and either it will abort or it will install in 10 minutes to an hour

I was also getting 2.5 hours max battery life whether the screen on time was 0 or if it was 100% so basically I greenified everything that was a user app and not a system app except for those that I know needed running and all the above mentioned problems including the battery stuck charging indicator stuck at 73%/74% is fixed. Now I'm getting 9 hours of battery life with 2 hours screen on time or 0 screen on time. Seems like either Android or Google does not manage resources too well as with all those apps installed, only 20 or so actually runs in the background, perhaps it's because Android can't keep up with a lot of installed apps even though it's not running. For all we know, Android itself is fine but it's actually Googles system apps that actually messes things up as Unix even though Android is Linux based is supposed to be rock solid and stable even though it's not BSD based like iOS is.