clearing system cache on 2014 Moto X Pure Marshmallow

[anon(556922)]

I can't find anyone reporting this yet. But if someone knows a solution I will be happy to know. I updated my Moto X this morning and I can't get the phone to go into recovery mode so I can clear the cache. Every time I select the recovery option following the standard procedure it just shuts down. It never did that on lollipop. Is anyone seeing this? Any solution?

Posted via the Android Central App

 

[PapaGary]

Are you sure you aren't missing a step?

Clearing the Cache Partition
This will remove any temporary files that may be causing a problem, but will not delete your files or settings.

1. Ensure the device is powered off, and unplugged

2. Press and hold the Volume Down button and Power button (located on the right edge of the device) for approximately 3 seconds then release.

3. From the "Boot Mode Selection Menu" screen, select Recovery.

Note: Use the Volume Down button to scroll through the menu options and the Volume Up button to select.

4. From the "No Command" screen (Android figure lying on his back), press and hold the Power button, tap Volume Up once and then release the Power button.

5. Select "wipe cache partition".

Note: Use the Volume buttons to highlight and the Power button to select.

6. "Reboot system now" will be highlighted, press the Power button to select it.

Note: Allow several minutes for the reboot process to complete.

 

[anon(556922)]

Thanks PapaGary. I see where my error was. I was using the power button to do the selection of the recovery option instead of the volume up button. Thanks for the assist! And here I was thinking I was following Motorola's instructions step by step

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