Clock issues with syncing

[Michael Massey1]

Hi there
I got a new s6 edge 2 days ago and the clock has absolutely been driving me nuts ever since...
It will randomly drop back 2-3 hours, randomly. And it's not always the same time difference...sometimes it will drop back 1hour and 15minutes...another time it will drop back 3 hours, another time it will drop back 1.5 hours...another time it will drop back 55 minutes.

Even if i set it to manual - it will still change randomly. Quite annoying when I want to use my phone as my alarm clock.
Today the alarm went off at 9:30 - however it was already midday so that didn't help!!!

Steps I have tried:
Factory Resetting the phone via settings menu & home button + volume + lock button reset.
Checked my modem settings to make sure it has the right date/time

That's about all i can do right? I've tried clocksync which actually doesn't work anymore due to no access to roots - and i don't want to root my phone in case i brick it.

anyone know anything else I can try?

 

[Rukbat]

S6 - still under warranty - have it replaced. On automatic time and timezone, if you're not at the edge of a timezone, switching between towers on either side of the line, the phone is supposed to be displaying the time at the tower - as derived from a GPS source, which is extremely accurate (GPS works on time differences of billionths of a second, so it has to be). Either the firmware in the phone is bad, or your provider has a problem at the tower. In either case, bring it to them.

 

[Michael Massey1]

yeah pretty sure i'm going to send it back

been watching it closely and what's happening is that the phone goes back 30minutes every now and then..
did it 3 times in a row even.
Checked phone at 5pm ..phone said 4:30pm - changed it manually back to 5pm
checked it at 5:36pm - phone said 5:06pm - changed it to 5:36pm
checked it at 6:15pm - phone said 5:45pm - changed it to 6:15pm

etc etc