cloud print. print spooler on kitkat

thekC

Well-known member
Nov 16, 2009
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Just updated to kitkat on my s4 (at&t) and the Google cloud print services seem to be jacked up.

I go to print a document (in this case, a pdf) from my main gmail account and I get an error msg saying "unfortunately, print spooler has stopped".

I tried saving the document as well, that doesn't help.

I found that if I go into application manager > print spooler and clean the data/cache it will print once, then I get the same error msg on the subsequent print job.

Disclaimer: I searched the forums and didn't find anything current on this before posting. If I missed it, you're welcome to call me any filthy name you'd like if you link it/have a fix. :)
Thx

Posted via Android Central App
 
Last edited:
I have the same problem. Been to Samsung, AT&T, and Google support. Actually went through the same steps with AT&T, and with Google, to delete print spooler data and cache. Got the same results you did with 1 time print and then teh error was back.

I have a ticket open with Google and will report back.

BTW did OP ever get fixed?
 
I have exactly the same problem on my new Samsung Tab Pro 8.4. Is this a specific thing to Samsungs builds maybe? Please keep us updated @revitupmx5 if you hear anything from Google.
 
I have exactly the same problem on my new Samsung Tab Pro 8.4. Is this a specific thing to Samsungs builds maybe? Please keep us updated @revitupmx5 if you hear anything from Google.

I called again and was told by Google tech to write the developer at Google responsible for Cloud Print. I did, twice, and received no response. I think I need to call them again.
 
I called Google Play Store and talked with someone there. I was told basically that same thing as before. That the error message (Unfortunately, Printer Spooler has stopped) is a known issue. I am still not sure what Google meant but think it's a problem with the Cloud Print system app. So wait for an update and until then either print from your computer or clear the cache and data when you want to print on your android device.
 
Good news. Cloud Print is working now on my "classic" printer. I have printer several emails, webpages, Google sheets, and more. Try and see how Cloud Print works for you.
 
The printerspoolet works when the cache is cleared. It inturn reset the default printer to "Print Share". If any other printer is set as default printer the problem persists. So workaround is tedious, have to clear the cache after each print job.
regards
Manoj
 
Hello everyone,

I also having same problem like you all. So far what I found is, the problem is happen to Cloud Print version 1.11b and above. what I did to avoid this problem for time being (until Google release a bug fix for the Cloud Print) I am reinstalling the Cloud Print to the older version which is version 0.9.10.

You may search for the version on the web.

Thank you
 
You might check if there is a print app for your printer. Lexmark E260 will not print but a E460 will.

Posted via the Android Central App
 
Same issue here. Galaxy Note 3, KitKat 4.4.4. Force closing, clearing data, & clearing cache—none worked. What DID work, however, was Disabling the Print Spoiler, then reenabling it—and I printed multiple times thereafter.
 
Hello everyone,

I had the same issue when I would try printing to PDF.
I'm using a Samsung Tab S 8.4.

What I have found to work is, after you select the pages you want to print (or save as PDF) in the dialog box, tap back to the document before you press the Print button.

When you tap back on the file, it'll show you just the pages you've selected to print or save. Then, press Print. It should work hopefully. That's what is working for me at least.

Cheers.
 
Hello everyone,

I also having same problem like you all. So far what I found is, the problem is happen to Cloud Print version 1.11b and above. what I did to avoid this problem for time being (until Google release a bug fix for the Cloud Print) I am reinstalling the Cloud Print to the older version which is version 0.9.10.

You may search for the version on the web.

Thank you
So glad I stumbled on your solution. I had already been fooling around with this for over an hour. Following your advice, I rolled back the Cloud Print app to ver. 0.9.10. Now works perfectly. Thanks for saving me many more hours of frustration.
 
Same issue here. Galaxy Note 3, KitKat 4.4.4. Force closing, clearing data, & clearing cache—none worked. What DID work, however, was Disabling the Print Spoiler, then reenabling it—and I printed multiple times thereafter.

how do i force close, clear the data, clear the cache and disable the print spoiler?
 
how do i force close, clear the data, clear the cache and disable the print spoiler?

I figured it out. I have the Samsung galaxy tab E and get "unfortunately, print spooler has stopped" and you know what? I found the print spooler. I went to Settings-applications-application manager then I slid over to "all" (downloaded, sd card, running, all). After getting to "all" I scrolled down to the p's and there's the print spooler. I opened it and cleared the cache, and voila! Printing works again!
 
hay hello thanks for all information.it gives good benefit,my mobile printer works good and at last i want to say that u are so cuttt



byyyyyyyyyyyyy



thanks
 
I figured it out. I have the Samsung galaxy tab E and get "unfortunately, print spooler has stopped" and you know what? I found the print spooler. I went to Settings-applications-application manager then I slid over to "all" (downloaded, sd card, running, all). After getting to "all" I scrolled down to the p's and there's the print spooler. I opened it and cleared the cache, and voila! Printing works again!
 
hay hello thanks for all information.it gives good benefit,my mobile printer works good and at last i want to say that u are so cuttt



byyyyyyyyyyyyy



thanks (noty sahil)
 
Excellent! Thanks! I was looking and looking and looking for the solution, and you *NAILED* it. no one else had the solution except wiping the system and setting everything up all over again. duh, that was no solution. You saved me countless hours and headaches. I was on the verge of returning the system to where I bought it and buying something more expensive. Oh, I already own something more expensive which has better printing than this Galaxy Tab E... ipad pro... printing works great without all of these headaches! But I need to know all these different systems... so I bought one of these Galaxy Tab Es to learn more about android... I don't like all the headaches that go with it... the saying is... "You get what you pay for..." rings so true...
 
I had the same Print Spool problem with variations of crashes and infinite screen cycles. I tried all the suggested fixes i.e., clear cache, install APK Cloud 0.9, sacrificial virgins, installing every plug-in available but none of them worked.

What has worked for me (so far) is going into Developer Mode selecting and deselecting all the options then turning the Mode off completely. I was able to wifi print without hesitation immediately after doing so.

Could be a fluke but worth a shot if you've been hitting dead ends.
 

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