cloud storage Ap fails back up Samsung 7 edge

[Android Central Question]

Thank you for entering

I have a Samsung 7 edge, and Cloud Storage Ap keeps failing to back up all my files. Any ideas please?

Thank you in advance for your support

 

[B. Diddy]

Welcome to Android Central! Which cloud storage app are you referring to?

 

[hoezap]

Welcome to Android Central! Which cloud storage app are you referring to?

https://play.google.com/store/apps/details?id=com.livedrive.knowhow&hl=en

on the link above you can find the App, I did also try to back with both WIFI and internet from my sim but still no luck I am desperate please help

 

[B. Diddy]

For a 3rd party app like that, it's best to go through the developer's own support team: khandroid@livedrive.com. Have you already tried that?

 

[hoezap]

I will try that as well thank you very much